Market Research Lead

24 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ipsos Malaysia Full time

Welcome to Ipsos Malaysia, a leading research company where you can develop your career in the top tier of research.

As a Market Research Lead, you will be responsible for managing and delivering complex projects efficiently and independently. You will drive account management and explore new opportunities, manage, develop, and mentor junior researchers.

We are looking for a talented professional with a passion for creating knowledge and finding the best solutions for our clients. At Ipsos, we foster an environment that is entrepreneurial and forward-thinking, attracting innovative people with inquiring minds who possess drive, intelligence, and enthusiasm.

Key Responsibilities:

  • Demonstrate best practices for questionnaire design, study setup, and fieldwork launch
  • Oversee complex and high-value projects, ensuring job profitability
  • Deliver insightful analyses and compelling presentations
  • Keep oneself and team abreast with sectoral and market research trends
  • Ensure compliance to Audit and SOP for research purposes
  • Write comprehensive proposals addressing client briefs
  • Proactively involve in business generation, new contracts, and sales pitches
  • Conduct performance reviews and regular feedback sessions for junior researchers
  • Assist in recruitment of junior researchers

Requirements:

  • Self-management skills
  • Effective communication
  • Client focus
  • Knowledge and expertise in customer experience management platforms like Qualtrics or Medallia
  • Well-versed in questionnaire design, project management, and report writing
  • Understanding and use of statistical and advanced analysis


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