Client Relationship Manager
6 days ago
We are backed by Asia's leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group.
As the world's first SFC-licensed and insured digital asset platform, we have established a strong presence in the sector.
What We Do- We offer custody, omnibus, tokenisation and wealth management services to institutional clients.
- We deliver access to the best-in-class digital asset platform, along with a fully regulated liquidity pool.
- We conduct thorough due diligence on individual, corporate and institutional clients.
- We process and organise a high volume of case documentation, including sources of funds, documents of incorporation, and general account opening documents.
- We work closely with the sales and traders to ensure an efficient and client-friendly customer onboarding experience.
- We comply with internal policies and regulatory requirements (AML/KYC/CTF) for client onboarding in the jurisdiction in which our group entities operate.
- We handle administrative and reporting tasks to facilitate and fulfill regulatory compliance and audit, as well as periodic review cases.
- We provide onboarding support covering 09:00 - 22:00 in the local timezone by shifts.
- We drive paperless account opening for customer centricity, business resilience, and agile compliance.
- 3+ years of experience in handling client onboarding in financial institutions.
- Experience in handling institutional or high-net-worth individual clients is highly preferred.
- Able to work in shifts in accordance with business needs.
- Strong knowledge of relevant regulations related to client onboarding due diligence including AML & CTF Ordinance.
- Interest in exploring and developing a career in the digital asset industry.
- Positive attitude to handle multiple tasks in a highly competitive environment.
- Experience with digital identification, e.g. video identification, and compliance screening tool in the client onboarding process.
- Good knowledge of contactless, fully digital identification methods, e.g. e-signature.
- Proficient in both written and verbal English & Chinese.
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