Current jobs related to Customer Care Team Lead - Kuala Lumpur, Kuala Lumpur - StoreHub Sdn Bhd, OneStoreHub Pte Ltd
-
Control Room Team Lead
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full timeControl Room SupervisorWe are a world-leading smart mobility SaaS company with a strong presence in 23 countries, serving over 2,000,000 subscribers. We are seeking a highly skilled Control Room Supervisor to join our team and contribute to our mission of delivering exceptional customer experiences.Key Responsibilities:Lead and manage a team of Control Room...
-
Business Consultant Team Lead
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Sdn Bhd, OneStoreHub Pte Ltd Full timeAbout the RoleWe are seeking a highly motivated and results-driven Business Consultant Team Lead to join our team at StoreHub Sdn Bhd, OneStoreHub Pte Ltd. As a key member of our sales team, you will be responsible for driving revenue growth and leading a team of Business Consultants to achieve their sales targets.Key ResponsibilitiesLead and align Business...
-
Hair Care Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nala Groups Full timeJob Title: Hair Care SpecialistJob Description:We are seeking a skilled Hair Care Specialist to join our team at Nala Groups.Hair Care Responsibilities:Provide accurate scalp analysis and treatment for customers (Hands On)Educate and promote hair treatment and information to customersMaintain and build good customer relationshipsRequirements:Possess minimum...
-
Software Development Team Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full timeGlints is seeking a skilled Software Development Team Lead to spearhead our software engineering efforts. This role requires a strong technical background and excellent leadership skills to manage our team of developers.Key Responsibilities:Lead the design, development, and deployment of our software applications.Collaborate with cross-functional teams to...
-
Nursing Care Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeJob Title: Nursing Care SpecialistJob Summary:Talent Recruit is seeking a skilled Nursing Care Specialist to join our team. As a Registered Nurse, you will be responsible for providing high-quality patient care and support to our clients.Key Responsibilities:Ensure a safe and hygienic working environment by following procedures, rules, and...
-
Dental Care Specialist
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hello Dental Clinic Full timeDental Clinic Job Opportunity **Job Title:** Dental Assistant **Job Summary:** We are seeking a skilled and dedicated Dental Assistant to join our team at Hello Dental Clinic. As a Dental Assistant, you will play a vital role in providing exceptional patient care and supporting our dentists in delivering high-quality dental...
-
Dental Care Professional
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hello Dental Clinic Full timeJob Title: Dental Assistant **About the Role** We are seeking a highly skilled and dedicated Dental Assistant to join our team at Hello Dental Clinic. As a Dental Assistant, you will play a vital role in ensuring the smooth operation of our dental procedures and providing exceptional patient care. **Responsibilities** * Assist dentists in dental...
-
Dental Care Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hello Dental Clinic Full timeAbout the RoleWe are seeking a skilled and dedicated Clinical Support Assistant to join our team at Hello Dental Clinic. As a member of our team, you will play a vital role in ensuring the smooth operation of our clinic and providing excellent patient care.Key ResponsibilitiesAssist dentists in dental treatment and procedures.Help with infection control by...
-
Hair Care Specialist
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nala Groups Full timeJob Title: ConsultantCompany: Nala GroupsJob Type: Full-timeLocation: Mid Valley, KLJob Description:We are seeking a skilled and experienced Consultant to join our team at Nala Groups. As a Consultant, you will be responsible for providing excellent customer service and ensuring that our customers receive the best possible hair care experience.Key...
-
Customer Support Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full timeWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.Key Responsibilities:Ensure customer database accuracy and...
-
Customer Experience Manager
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time{"Job Title": "Customer Experience Manager", "Job Description": "Job SummaryTalent Recruit is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for providing leadership and strategic guidance in the areas of Donor Care, Retention, and Value Maximization.Key...
-
Hair Care Specialist
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nala Groups Full timeJob Title: ConsultantPosition: Consultant (Hair Care)Salary Package: Basic RM1,800 - RM2,700Company Background: Aesthetic ClinicWorking Days: 6 days/week (off on weekday, overtime pay is provided)Working Hours: 10am to 7pmWorking Location: Mid Valley, KLKey Responsibilities:• Provide excellent customer service experience in the beauty industry• Conduct...
-
Customer Support Specialist
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full timeCustomer Support Role at CartrackWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries. Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.Key ResponsibilitiesEnsure customer data...
-
Operations Team Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeHighly skilled Team Manager for Digital Marketing department sought with 7-10 years of experience in leading initiatives and driving growth.We are seeking a highly skilled and experienced Team Manager for our Digital Marketing department with a strong background in English communication and customer service. The ideal candidate will have a proven track...
-
Field Service Engineer
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wohn-Service-Team Full timeJob SummaryWe are seeking a skilled Field Service Engineer to join our team at Wohn-Service-Team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in Malaysia. Your primary focus will be on ensuring the continuous function of AEG PS products and systems, while also providing...
-
Customer service representative
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full timeJob Summary: Customer Service Representative role at Teleperformance Malaysia, a multilingual hub supporting services in 20+ languages, requires proficiency in English, 1 year of customer service experience, and willingness to work in rotational shifts. • Answer customer inquiries over phone, chat, and/or email. • Log customer interactions for proper...
-
Senior Collections Associate
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Convatec Full timeReduce receivable open balances and improve payment behavior of customers as a Senior Collections Associate in our APAC Global Business Services Centre, supporting multiple time zones and markets with a hybrid working approach. Key responsibilities include contacting external customers, reviewing and managing blocked orders, and investigating customer...
-
Technical Lead
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia JP Caliber Full timeJob Title: Technical LeadJP Caliber is seeking a highly skilled Technical Lead to join our team. As a Technical Lead, you will be responsible for leading and managing developers to achieve project and support goals.Key Responsibilities:Lead and manage developers to achieve project and support goals.Improve developers' technical and analytical skills.Take...
-
SAP Hybris Technical Lead
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full timeSAP Hybris Technical LeadWe are seeking a seasoned SAP Hybris Technical Lead to spearhead our ecommerce development projects. The ideal candidate will have a strong technical background in SAP Hybris Commerce and will lead the design, development, and implementation of scalable, high-performance ecommerce solutions.Key Responsibilities:Lead the architecture,...
-
SAP Hybris Technical Lead Position
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full timeSAP Hybris Technical Lead Job DescriptionWe are seeking a seasoned SAP Hybris Technical Lead to spearhead our eCommerce development projects. The ideal candidate will have a strong technical background in SAP Hybris Commerce and will lead the design, development, and implementation of scalable, high-performance eCommerce solutions.Key Responsibilities:Lead...
Customer Care Team Lead
2 months ago
We are seeking a highly skilled and experienced Customer Care Team Lead to join our team at StoreHub Sdn Bhd, OneStoreHub Pte Ltd. As a key member of our customer-facing team, you will be responsible for leading our customer care team and ensuring that our customers receive exceptional service.
Key Responsibilities- Team Management: Lead and manage the customer care team, ensuring that they are equipped to provide high-quality service to our customers.
- Process Improvement: Analyze and improve existing customer care processes to ensure scalability and efficiency.
- Service Delivery: Ensure that service levels are consistently exceeded, and that our customers receive timely and effective support.
- Training and Development: Train and develop new team members, ensuring that they have the skills and knowledge required to provide exceptional customer service.
- Communication: Act as a liaison between the customer care team and other departments, ensuring that customer feedback is communicated effectively.
- Reporting: Develop and maintain daily, weekly, and monthly reports on team productivity and customer satisfaction.
- Experience: At least 2 years of experience as a team leader in a customer-facing role.
- Knowledge: Strong knowledge of management methods and techniques, as well as solid technical background.
- Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Education: Bachelor's degree in a relevant field.
- Culture: A dynamic and fast-paced work environment with a culture of candour and open communication.
- Benefits: Competitive salary and benefits package, including medical and dental insurance, and a generous learning budget.
- Tools: Access to cutting-edge tools and technology, including Apple Macbooks and a fully stocked fridge and pantry.
We are an equal opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
