Operations Coordinator

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia UEM Sunrise Berhad Full time
Operations Coordinator Job Description

As an Operations Coordinator at UEM Sunrise Berhad, you will play a critical role in ensuring the smooth operation of One Stop Centre. Your key responsibilities will include coordinating with development teams, performing Pre-delivery Inspections (PDI), and managing customer cases from start to finish.

Key Responsibilities:
  • Coordinate with development teams to ensure timely completion of projects.
  • Perform PDI and verification of unit readiness.
  • Manage customer cases from start to finish, ensuring exceptional customer experiences.
  • Owns customer cases, responsible for end-to-end OSC processes and their associated customer experience.
Requirements:
  • Bachelor's Degree, Post Graduate Diploma, Professional Degree, or equivalent in relevant fields such as Architecture, Engineering, Business Studies/Administration/Management, Marketing, or Property Development/Real Estate Management.
  • At least 1 year(s) of working experience in property management or customer servicing required.
  • Preferably Junior Executives specializing in Customer Service or equivalent.
  • Customer focus and centricity, people management, computer literacy, self-motivated, independent, able to communicate at any level, problem solving and process improvement.


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