Operations Excellence Coordinator
2 days ago
An exciting opportunity awaits you as an Operations Excellence Coordinator at Kongsberg Discovery. In this role, you will be part of our Customer Services team, collaborating with stakeholders across various departments. Now is the time to contribute to achieving business goals through excellent Customer Service Operations.
The position reports to the Operations Manager in KD Malaysia.
*Key Responsibilities:*
- As a Service Coordinator you will play a pivotal role in ensuring customer satisfaction and optimizing utilization of our engineers.
- You will balance customer-centric thinking with proactiveness, contributing significantly to the overall success of the department and its revenue.
- You will be an important link between our clients and other offices worldwide, including service coordinators, field engineers, and project managers.
*What You Will Bring:*
- Able to act on own initiative, make things happen, and accept responsibility for results.
- Minimum Diploma in any field.
- At least one year experience in administrative or technical related sector.
- Proficient in Microsoft Office applications.
- Organized, structured, and customer-oriented person.
- Well-written and spoken English, and preferably Mandarin.
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