Operations Excellence Coordinator

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Kongsberg Maritime Full time

An exciting opportunity awaits you as an Operations Excellence Coordinator at Kongsberg Discovery. In this role, you will be part of our Customer Services team, collaborating with stakeholders across various departments. Now is the time to contribute to achieving business goals through excellent Customer Service Operations.

The position reports to the Operations Manager in KD Malaysia.

*Key Responsibilities:*

  • As a Service Coordinator you will play a pivotal role in ensuring customer satisfaction and optimizing utilization of our engineers.
  • You will balance customer-centric thinking with proactiveness, contributing significantly to the overall success of the department and its revenue.
  • You will be an important link between our clients and other offices worldwide, including service coordinators, field engineers, and project managers.

*What You Will Bring:*

  • Able to act on own initiative, make things happen, and accept responsibility for results.
  • Minimum Diploma in any field.
  • At least one year experience in administrative or technical related sector.
  • Proficient in Microsoft Office applications.
  • Organized, structured, and customer-oriented person.
  • Well-written and spoken English, and preferably Mandarin.


  • Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    About the RoleWe are seeking an experienced Sales Operations Coordinator to join our team. In this role, you will provide support to ensure smooth operations, maintain communication with internal teams, and handle operational challenges effectively.


  • Kuala Lumpur, Kuala Lumpur, Malaysia CPA Australia Ltd Full time

    Data Analysis Role:Join our dynamic Contact Centre team as a Real-Time Analyst and take on a challenging role that involves analyzing data in real-time to drive business excellence. As a key member of our team, you will be responsible for tracking and reporting key performance indicators, forecasting and scheduling staff and resources, and identifying and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    BID Operations is a leading company in the finance industry with a strong presence in Asia Pacific. As a Junior Risk Analyst, you will be responsible for identifying and mitigating risks associated with our trade portfolios.The ideal candidate should have a solid understanding of financial markets, excellent analytical skills, and the ability to work...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    Key ResponsibilitiesSupport the processing of operational requests and approve up to authority limits assigned.Collaborate with cross-functional teams to identify opportunities for process improvements and system enhancements.Liaise with superior and IT or system support teams to ensure seamless execution of projects.Assist in preparing business requirements...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full time

    Global Client Liaison PositionWe are seeking a highly skilled and dedicated Global Client Liaison to join our team based in Malaysia. This is an exciting opportunity for an individual who is passionate about delivering exceptional customer service and support.The key responsibilities of this position include:Building strong relationships with our clients and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia kuubiik Full time

    We are looking for an Operational Excellence Specialist to drive process optimization and improve operational efficiency at kuubiik. As part of our team, you will be responsible for supporting financial planning and operational processes, ensuring efficiency and alignment with organizational goals.This includes managing financial forecasting, budgeting, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full time

    We are seeking an experienced Regional Customer Care Operations Manager to join our team at American President Lines. As a key member of our global customer care network, you will be responsible for driving operational excellence and achieving customer satisfaction.Key ResponsibilitiesThe successful candidate will have a strong background in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack group Full time

    Our mission at ShopBack is to revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.Your Role in Our JourneyWe are seeking a Sales Operations Executive to ensure smooth execution of critical operational processes in our Online Cashback business.The ideal candidate will have at...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full time

    The Operations Coordinator in the Stewarding department is responsible for ensuring the efficient operation of the department, supporting all other operating departments, and supplying services as required to the entire operation.Primary ResponsibilitiesAssist with the running of the department in line with Hyatt International's Corporate Strategies and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

    Are you a highly organized and detail-oriented individual with excellent communication skills? Do you have experience in vendor management, operations, or a related field? If so, we encourage you to apply for the Operations Coordinator position at Agensi Pekerjaan Great Pyramid Sdn Bhd.**Key Responsibilities:**Coordinate vendor relationships: Foster strong...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Finexus Sdn Bhd Full time

    Job Overview:Finexus Sdn Bhd is seeking a highly motivated and experienced Business Operations Coordinator to join our team.The successful candidate will be responsible for coordinating and facilitating business operations, including contract management and procurement activities.Key Responsibilities:Coordinate and facilitate business operationsManage...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MISHU Full time

    MISHU is a leading business consulting and services company seeking a highly skilled Business Operations Coordinator to join our team.Job OverviewThe successful candidate will be responsible for coordinating business operations, ensuring compliance with regulatory requirements, and maintaining accurate records.Key responsibilities include:Coordinating...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TIME dotCom Bhd Full time

    **Role Overview:**We are looking for an Operations Coordinator to join our team at TIME dotCom Bhd.The successful candidate will have a strong background in operations management, with a minimum Diploma/Degree in any field and at least 1 year of work experience in the field.As an Operations Coordinator, you will be responsible for coordinating the day-to-day...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    Head of Operational ExcellenceIn this role, you will be responsible for driving operational excellence and technological advancements across the organization.Your key responsibilities will include:Developing and implementing operational strategies to improve efficiency and effectivenessLeveraging technology to enhance customer and distributor...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Crowe Malaysia PLT Full time

    Finance and Operations CoordinatorPro Specialist Advisory Sdn Bhd is seeking a highly motivated Finance and Operations Coordinator to join our team in Kuala Lumpur.The ideal candidate will have a strong background in accounting and finance, with excellent communication and interpersonal skills.Job DescriptionThe Finance and Operations Coordinator will be...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

    Team OverviewWe are a dynamic team of professionals working together to drive business growth and operational excellence. As an Operational Support Coordinator, you will be part of a collaborative environment where ideas and expertise are shared to achieve common goals.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Baker Hughes Gruppe Full time

    Role Summary:We are seeking an experienced Service Delivery Coordinator to join our Operations team. This individual will be responsible for ensuring the successful execution of jobs, developing strategies to improve service delivery, and fostering strong relationships with clients.Main Responsibilities:Act as primary contact for clients throughout the job...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Full time

    **Operational Excellence Lead Opportunity**We are seeking an experienced Operational Excellence Lead to join our team.The successful candidate will drive operational excellence through process improvements, leveraging data-driven insights to inform decision-making.Key AccountabilitiesDevelop and implement process improvements that drive operational...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pos Malaysia Berhad Full time

    At Pos Malaysia Berhad, we are committed to delivering exceptional service and driving operational excellence. As a State Operations Manager, you will play a key role in ensuring the smooth operation of our state-level activities, including pick-up, processing, and delivery of mails and PosLaju items.Key Responsibilities:Managing overall operational...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Atome Full time

    Job OverviewWe are looking for a highly skilled Collections Quality Analyst to join our team at Atome. In this role, you will be responsible for ensuring the quality, compliance, and overall effectiveness of the collections process.Main Duties:Compliance Management:Monitor and enforce adherence to legal and regulatory standards, including data privacy and...