Operations Excellence Manager

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack group Full time

Our mission at ShopBack is to revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Your Role in Our Journey
  • We are seeking a Sales Operations Executive to ensure smooth execution of critical operational processes in our Online Cashback business.
  • The ideal candidate will have at least 1 year of operations experience, ideally in e-commerce, and be proficient in Microsoft and Google Suites (Word, Excel, PowerPoint).
  • Responsibilities include inputting deals information into ShopBack systems, coordinating with internal and external stakeholders, and identifying and resolving operational errors promptly.
  • We value data-driven individuals who can analyze team performance and historical data for better resource management.
A Day in the Life
  • You will work closely with teams to find and fix the root cause of issues and propose process improvements, including automation, to increase Sales Operations productivity.
  • Supporting local/regional projects as needed, you will contribute to our goal of being the leading shopping, rewards, and payments platform in Asia-Pacific.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees, offering competitive compensation based on your performance.


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