Supply Chain Logistics Leader

1 day ago


Shah Alam, Selangor, Malaysia DHL Supply Chain Full time

Warehouse Operations Manager Role

We are seeking an experienced Warehouse Operations Manager to join our team at DHL Supply Chain. As a key member of our operations team, you will be responsible for leading day-to-day warehouse activities and ensuring the achievement of KPIs and SLAs.

Responsibilities

  • Collaborate with the Customer Representative to ensure daily, weekly, and monthly KPIs and SLAs are met.
  • Manage warehouse manpower, including shift rotations, to meet customer SLAs.
  • Lead operational teams to consistently achieve KPIs and customer SLAs.
  • Develop and implement efficient workflows for inbound, inventory, and outbound operations.
  • Maintain 99% inventory accuracy through regular cycle counts.
  • Ensure DIFOT and OTIF targets are met above customer expectations.
  • Implement warehouse processes and policies to meet ISO, customer, and company standards.
  • Manage team performance and provide regular reports reflecting KPI achievements.

Requirements

  • 5+ years in 3PL warehouse operations and 3+ years in new warehouse setup and policy implementation.
  • 3+ years in a managerial role overseeing 15+ employees.
  • Strong experience in manpower planning, OMS systems, and advanced data reporting.
  • Degree in Engineering, Logistics & Supply Chain, Business Management or related field.
  • Excellent leadership, communication, and organizational skills.
  • Strong ability to drive performance, process improvement, and compliance with standards.

Career Opportunities at DHL Supply Chain

We offer a range of career opportunities across our global network. Join us and discover a world of possibilities.



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