IT Systems Support Specialist

5 days ago


Butterworth, Penang, Malaysia Micron Technology, Inc Full time
About the Job Description
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This job description outlines the key responsibilities and requirements for the role of IT Business Process Analyst at Micron Technology, Inc.

Your primary focus will be on monitoring, analyzing, and resolving SAP issues reported by worldwide FG users. You will lead or participate in key projects driven by FG management or with cross-functional teams, gathering user requirements, understanding processes, and providing advice to improve business functions and needs.

You will work as a liaison between FG process leaders and IT on SAP system enhancements, including gathering user requirements and providing support on feasibility studies and case ranking.

As part of your responsibilities, you will perform system testing and coordinate user acceptance testing (UAT) with proper recording of results. You will also provide effective training and support to end-users to ensure they can use the system efficiently.

You will own and be responsible for the support of the SAP meta-data and configuration tables related to Finished Goods. Additionally, you will provide reporting solutions and analytics for WW Finished Goods operations.

Experience in managing SAP Config tables is essential for this role. You should also possess good process knowledge of SD module and basic knowledge in debugging and ABAP database tables.

Bachelor's degree in IT, Engineering, or a related field is necessary, along with 2-8 years of relevant experience working on SAP. Remuneration will be pegged to experience.

This position may require standing on some weekends to support WW Distribution operations and project rollouts. You may be required to station at vendor's location to support and roll out SAP enhancements and projects.

Micron Technology, Inc. is an innovative leader in memory and storage solutions that transform how the world uses information to enrich life for all.

The company has a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through its Micron and Crucial brands. Its people create innovations that fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.



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