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E-Commerce Operations Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia The Meat Experts Sdn Bhd Full time

This role involves overseeing e-commerce operations for non-halal products. Responsibilities include managing product listings, coordinating with suppliers and teams, and analyzing sales data to optimize online platforms.

Job Overview

The successful candidate will be responsible for ensuring the accuracy and attractiveness of product listings, as well as coordinating with suppliers or internal teams for product availability.

  • Ensure product listings are accurate and visually appealing.
  • Coordinate with suppliers or internal teams for product availability.
  • Manage the company's e-commerce website or online marketplace presence.
  • Optimize the checkout experience for users.
  • Coordinate with warehouse and logistics teams for inventory and delivery updates.
  • Monitor sales performance, customer behavior, and other key metrics.
  • Analyze and present sales performance and customer behavior insights.
  • Use data insights to refine product listings, promotions, and marketing strategies.
  • Prepare monthly promo tags and assist in promo setup.
  • Conduct competitor analysis through price study and promotional strategy.
Key Skills
  • Strong organizational skills.
  • Good analytical and problem-solving skills.
  • Proficient in Microsoft Office (expert in PowerPoint & Excel will be an advantage).
  • Ability to work in a fast-paced environment.
  • Willingness to learn and adapt.