Retail Operations Expert

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full time
Job Description

We are looking for a highly experienced Retail Operations Expert to join our team at StoreHub.

In this role, you will be responsible for overseeing the day-to-day operations of our retail clients, ensuring seamless integration with our platform.

You will act as the primary point of contact for clients, providing ongoing support and guidance to help them optimize their retail operations.

This is a full-time role that requires strong communication and interpersonal skills, with a customer-first mindset.

Key responsibilities include:

  1. Managing client relationships, addressing concerns, and coordinating with cross-functional teams to align on expectations and resolve issues.
  2. Assisting clients in optimizing their retail operations, including inventory management, supply chain logistics, and store operations.
  3. Providing training and support to clients on the use of our platform and its various features.
  4. Monitoring key performance indicators (KPIs) and identifying areas for improvement to enhance client satisfaction and loyalty.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A proven track record of delivering exceptional customer service and support.
  • Strong communication and interpersonal skills, with a customer-first mindset.
  • Experience in retail operations or customer success.
  • Hands-on experience with SaaS platforms or within the retail/F&B sectors.
  • Excellent organizational abilities and experience managing multiple clients.

Benefits

We offer a competitive salary and benefits package, including medical and dental outpatient visits, medical insurance, and opportunities for career growth and continuous learning.

You will also have access to cutting-edge tools and technology, as well as a dynamic and supportive work environment.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    About the Role:We are looking for a highly motivated Retail Visual Expert who can drive visual standards across our stores, ensure seamless execution of visual directives, and maintain high-quality visual displays.

  • Retail Sales Expert

    11 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    About the RoleWe are looking for a highly motivated Retail Sales Expert to join our team at Gulf Marketing Group (GMG Group). As a Retail Associate, you will play a key role in driving sales growth and delivering exceptional customer experiences.The successful candidate will possess excellent communication and interpersonal skills, a strong product...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    Gulf Marketing Group (GMG Group)We are seeking a talented Retail Associate to join our dynamic team! As a Retail Associate, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our stores.Key Responsibilities:Assist the team in executing daily retail operations to ensure premium service and store...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full time

    LUXASIA is a leading beauty omnichannel brand-builder in Asia Pacific, with a strong presence in 15 markets. As the Retail Operations Executive, you will play a vital role in managing sales and operations functions of the business.The ideal candidate will have at least 1-3 years of working experience in the retail industry, preferably in the beauty sector....


  • Kuala Lumpur, Kuala Lumpur, Malaysia Fred Paris SA Full time

    Company OverviewFred Paris SA is a leading luxury goods and jewelry company operating in Kuala Lumpur. We pride ourselves on providing exceptional client service levels and creating a dynamic team environment.Job DescriptionThe Retail Operations Manager will be responsible for overseeing the day-to-day operations of our boutique, including supervising staff,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Love, Bonito Full time

    Love, Bonito is a leading digital-first fashion brand empowering the everyday Asian woman. We are on a mission to inspire self-confidence through our omnichannel presence across Southeast Asia and international markets. As our Retail Operations Manager, you will play a pivotal role in delivering exceptional customer experiences and driving retail expansion....


  • Kuala Lumpur, Kuala Lumpur, Malaysia PRISM+ Full time

    About the RolePRISM+ is seeking an experienced Retail Operations Executive to lead retail and event operations in Australia. The successful candidate will be responsible for planning, executing, and overseeing various aspects of retail and event management.Key ResponsibilitiesEvent Management: Identify and secure event locations in Australia, negotiating...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full time

    Job DescriptionGREAT EASTERN is a leading insurance company with a legacy of over a century. We are committed to providing excellent service to our customers and strive to be a trusted partner in their journey.We are currently seeking a highly skilled Retail Operations Head to join our team. As a key member of our retail operations team, you will be...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LoveBonito Singapore Pte Ltd Full time

    About UsLove, Bonito is a pioneering digital-first company dedicated to empowering the everyday Asian woman and inspiring self-confidence. As Southeast Asia's leading womenswear brand, we are headquartered in Singapore with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia, and a retail franchise in Cambodia. We have also expanded into...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GMG Full time

    Company OverviewGMG is a renowned global well-being company that has been a trusted partner of the world's top brands for over 45 years. Our diverse portfolio spans sport, everyday goods, health and beauty, properties, and logistics sectors.The JobWe are looking for a seasoned retail professional to lead our store operations and drive business growth. The...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    Gulf Marketing Group (GMG Group) is seeking a seasoned Retail Operations Manager to lead our stores and drive sales performance. As a key member of our retail team, you will be responsible for maximizing sales and commercial opportunities in our stores. This includes generating sales, leading a team of store managers, and analyzing sales figures to identify...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Businesslist Retail Manager Job DescriptionCompany OverviewAt Businesslist, we strive to deliver exceptional customer experiences across our retail stores. We are seeking a highly skilled and motivated Retail Manager to join our team in driving sales growth, improving store performance, and fostering a positive work environment.Job ResponsibilitiesSales...


  • Kuala Lumpur, Kuala Lumpur, Malaysia CHAGEE Full time

    About the RoleThe Retail Operations Improvement Manager role will focus on improving operational efficiency and effectiveness by conducting audits and implementing corrective actions. This position requires a strong background in operations auditing within the retail sector, particularly in the food and beverage industry.Conduct regular audits of retail...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    Job SummaryAs a Retail Operations Manager at Gulf Marketing Group (GMG Group), you will oversee the overall operation and performance of our store, driving sales, merchandising, and staff supervision to achieve exceptional results. Your leadership skills will motivate our team to deliver high-quality customer service, maintain efficient day-to-day...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time

    Job DescriptionWe are seeking an experienced FX Operations Expert to join our team in Standard Chartered Life and Careers. The ideal candidate will have a strong background in FX operations, with expertise in setting up Global Hubs and establishing centers of excellence.About the RoleThe successful candidate will be responsible for setting up and leading the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Luxasia Group Full time

    Job DescriptionWe are seeking an experienced Retail Operations Manager to lead our team in achieving sales targets and executing marketing activities.Develop and implement effective sales strategies to drive business growth.Collaborate with the marketing team to execute monthly marketing activities.Ensure visual merchandising displays meet company...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time

    Job OverviewHiredly X is seeking a highly skilled Retail Operations Manager to oversee the daily operations of our tea house. This role involves managing staff, sales targets, and customer satisfaction.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    About the RoleAs a Retail Operations Director, you will be responsible for leading our team at Pavilion Bukit Jalil. Our client is a renowned fitness brand from Taiwan launching its first retail store in Malaysia.Key Responsibilities:Analyze sales reports to identify trends and opportunities.Recruit, train, and motivate staff to achieve sales targets and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia adidas Full time

    Job DescriptionThe Retail Operations Manager will be responsible for leading a team of retail professionals to achieve exceptional customer service and sales results.Drive sales growth through effective inventory management and visual merchandising.Train and develop team members to excel in their roles.Foster a high-performance culture by setting clear...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    Job Description:Job Title: Retail SupervisorThe successful candidate will be responsible for assisting the Store Manager in overseeing the sales operations and achieving sales targets. Key responsibilities include maintaining administrative procedures, submitting timely documents according to company guidelines, and providing excellent customer...