Customer Service Representative

4 days ago


Petaling Jaya, Selangor, Malaysia FedEx Group Full time

At FedEx, we are dedicated to delivering exceptional customer experiences. As a Customer Experience Rep, you will be responsible for ensuring timely assistance and resolving issues with professionalism and empathy.

This role involves handling customers' inquiries and complaints effectively to uphold the organization's reputation for reliability and customer satisfaction.

  • Provide timely assistance and resolutions to customer inquiries and issues
  • Assist customers with shipment booking and queries, handling customer inquiries professionally and accurately
  • Address customer complaints with empathy and find suitable resolutions to ensure effective service recovery
  • Take ownership of customer issues and ensure timely resolution, collaborating with other teams across the organization
  • Manage customer cases and service requests efficiently, documenting interactions accurately
  • Identify and mitigate potential issues to ensure a seamless customer experience
  • Assist customers in tracking their shipments and providing real-time updates


  • Petaling Jaya, Selangor, Malaysia Toyota Capital Malaysia Sdn. Bhd. Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Toyota Capital Malaysia Sdn. Bhd.


  • Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full time

    We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our customers via multiple channels.About the RoleYou will work closely with our technical teams to resolve customer inquiries and issues in a timely and...


  • Petaling Jaya, Selangor, Malaysia H&M group Full time

    We are looking for a talented and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in creating a positive and engaging shopping experience.Your key responsibilities will include providing exceptional service, handling customer inquiries, and...


  • Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Job Summary:We are seeking a skilled English Speaker to join our team as a Customer Service Representative. The successful candidate will be responsible for handling inbound and outbound customer call inquiries, providing fast and timely solutions to all customer-related problems, and ensuring customer satisfaction by delivering excellent customer...


  • Petaling Jaya, Selangor, Malaysia Love Full time

    Finding the Perfect FitWelcome to Love, Bonito, where fashion meets passion! As a Customer Service Representative, you will be the face of our brand, ensuring every guest leaves with a smile on their face.Our team is dedicated to making fashion accessible to all, and we're looking for someone who shares our vision. If you have a passion for fashion,...


  • Subang Jaya, Selangor, Malaysia HLA Full time

    Customer Focus RoleThis is a fantastic opportunity for a Customer Service Representative to join our retail team at HLA.The successful candidate will be responsible for providing exceptional customer service, meeting customer needs, and delivering products and services that meet or exceed customer expectations.We are looking for someone with strong...


  • Subang Jaya, Selangor, Malaysia HLA Full time

    We are seeking highly motivated and customer-centric individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing outstanding customer service and ensuring that every customer leaves the store satisfied.Key Responsibilities:Deliver exceptional customer experiences by understanding their needs and...


  • Petaling Jaya, Selangor, Malaysia Carsome - Penang (Perai) Inspection Centre Full time

    Job OverviewCarsome Penang (Perai) Inspection Centre is seeking a highly skilled and motivated individual to join our team as a Customer Service Executive. As a key member of our customer service department, you will be responsible for providing exceptional customer service and support to our clients.


  • Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    About This OpportunityWe are seeking a skilled Technical Service Representative to join our team. As a key member of our customer support department, you will be responsible for providing timely assistance to customers via phone, email, or other communication channels.Your Key ResponsibilitiesProcess customer inquiries and resolve issues efficiently and...


  • Subang Jaya, Selangor, Malaysia BloomThis Full time

    We are seeking a talented and enthusiastic Customer Service Representative - Flowers and Gifts to join our team at BloomThis. As a Customer Service Representative, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for our customers.DutiesCustomer Service:Greet customers warmly and provide...


  • Petaling Jaya, Selangor, Malaysia TIME's group Full time

    About the OpportunityWe are seeking a highly skilled and experienced Technical Support Executive to join our team in Ara Damansara. As a member of our team, you will be responsible for delivering exceptional customer service and resolving technical issues efficiently.ResponsibilitiesAnswer customer calls, respond to emails, and engage with customers on live...


  • Petaling Jaya, Selangor, Malaysia Carsome Full time

    Carsome is Southeast Asia's largest integrated car e-commerce platform. Our mission is to digitize the region's used car industry by reshaping and elevating the car buying and selling experience.We are on the hunt for a talented and experienced Telesales Customer Service professional to join our team in Malaysia. As a Sales and Customer Support Specialist,...


  • Petaling Jaya, Selangor, Malaysia Sperton Global AS Full time

    Job DescriptionThe Claims Executive will play a vital role in processing healthcare claims accurately and efficiently. Key responsibilities include reviewing and processing claims submissions, verifying accuracy and completeness, and liaising with healthcare providers and insurance representatives.RequirementsDiploma or bachelor's degree in a relevant...


  • Petaling Jaya, Selangor, Malaysia cake tella Full time

    Company OverviewWe are a dynamic and youthful company, known for our passion for delivering exceptional customer experiences. Our brand is built on the foundation of providing high-quality products and services that exceed our customers' expectations.


  • Petaling Jaya, Selangor, Malaysia AFFIN Group Full time

    Key ResponsibilitiesThe Financial Services Representative will be responsible for building and maintaining relationships with clients, identifying opportunities to grow revenue and maximise earnings potential.This includes reviewing and monitoring performance of accounts, ensuring promptness and quality of credit processing, and providing customer-level...


  • Petaling Jaya, Selangor, Malaysia Commerce Dot Com Sdn Bhd Full time

    ABOUT USCommerce Access Sdn. Bhd. established in 2009 as part of the Commerce Dot Com Group of Companies, embarked on a mission in 2019 to share expertise and assist businesses in surpassing milestones while setting new growth benchmarks. The strategy involves providing the first line of sales and support using a multichannel integration platform to enhance...


  • Petaling Jaya, Selangor, Malaysia Wing Tai Fashion Sdn Bhd Full time

    About UsWelcome to Wing Tai Fashion Sdn Bhd, a leading retailer in the fashion industry. Our company has been serving customers for many years and prides itself on its high-quality products and excellent customer service.Job DescriptionThis Retail Associate role plays a vital part in achieving our business objectives. As a key member of our team, you will be...


  • Petaling Jaya, Selangor, Malaysia PERKASA SUMBER JAYA SDN BHD Full time

    Company OverviewWe are PERKASA SUMBER JAYA SDN BHD, a reputable organization committed to delivering exceptional service. Our team is dedicated to providing a positive experience for our clients and customers.


  • Petaling Jaya, Selangor, Malaysia Cube Self Storage Sdn Bhd Full time

    Company OverviewCube Self Storage Sdn Bhd is a dynamic and rapidly growing company, spearheading the way self-storage is utilized in South East Asia. Our mission is to provide exceptional service and create a positive experience for our customers.


  • Petaling Jaya, Selangor, Malaysia HLA Full time

    About UsAt HLA, we strive to provide an unparalleled shopping experience for our customers. We believe in fostering a positive and inclusive work environment that encourages growth and development. Salary DetailsOur compensation package includes a basic salary ranging from RM 3,000 to RM 4,500 per month, as well as opportunities for commission and overtime...