Hybrid Job Professional

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Associates Full time
Salesforce Business Analyst Opportunity

A Global top-tier insurance firm is looking for an experienced CRM Business Analyst to oversee the development, implementation, and maintenance of their digital platform using Salesforce.

This role involves working closely with stakeholders to understand business requirements and develop solutions that meet their needs.

Responsibilities:
  • Collaborate with cross-functional teams to understand customer and vendor needs and enhance Salesforce features to meet business requirements.
  • Design and implement business processes that align with the company's goals and objectives.
  • Provide administrative support for Salesforce configuration, customisation, and management.
Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Six years of experience in IT with at least two years of experience in Salesforce Application development in Sales/Service Cloud and Marketing Cloud.
  • Familiarity with System Development Life Cycle and Agile Software Development methodologies.


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