Hotel Operations Manager

2 weeks ago


Johor Bahru, Johor, Malaysia Thistle Hotel, Johor Bahru Full time
About the Job

We are seeking a highly skilled and experienced Front Office Manager to join our team at Thistle Johor Bahru. As a key member of our management team, you will be responsible for ensuring the smooth operation of our front office department, maximizing occupancy and revenue, and delivering exceptional guest experiences.

Key Responsibilities:
  • Develop and implement strategies to improve front office efficiency and effectiveness
  • Liaise with the General Manager and relevant HOD's to establish and monitor standards within the department
  • Organize and coordinate front office operations according to established standards
  • Maximize sales opportunities and control costs to achieve financial targets
  • Ensure strict control over cash and credit transactions
Requirements:
  • Minimum 3 years' experience as a Front Office Manager in a similar hotel environment
  • Strong leadership and communication skills
  • Ability to work under pressure and meet deadlines
  • Knowledge of hospitality industry standards and best practices


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