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Media Operations Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Dentsu Aegis Network Ltd. Full time

About Us

Dentsu Aegis Network Ltd. is a global leader in integrated growth and transformation, driving sustainable solutions and innovation for some of the world's most influential brands. Founded in 1901, we operate in approximately 120 countries with a team of approximately 68,000 employees.

We boast a network of world-class brands, including Carat, Dentsu Creative, dentsu X, iProspect, Merkle, and more. These brands, each with deep expertise in media, creativity, and digital, collaborate to deliver integrated growth solutions that create lasting, meaningful impact.

Job Overview

We are seeking an Operations Executive for Media Operations to support our Client Leaders, their team, and the Operations Managers by providing operational support of one or more elements of the end-to-end client lifecycle.

This role involves maintaining relationships across Media Operations, gathering feedback for continuous improvement, and ensuring adherence to processes and SOPs.

The ideal candidate will have strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUP) with experience in billing, financial tracking, or procurement systems.

Key Responsibilities

  1. Maintain relationships across Media Operations, gather feedback for continuous improvement, and ensure adherence to processes and SOPs.

  2. Support smooth transitions for client operations, ensuring proper management from onboarding to offboarding.

  3. Approve invoices, reconcile media deliveries with suppliers, conduct billing audits, and ensure budget tracking through MPAs and other financial references.

  4. Maximize offshoring utilization, contribute to SOP documentation, enhance operational KPIs, and provide additional support as needed.

What You Will Gain

  • A flexible hybrid working arrangement.
  • The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change.
  • Three whole company Wellness days off per year for you to switch off and take your day, your way.
  • Career Development and Learning & Development opportunities, including access to our global online dentsu University.
  • Be part of a global network that truly invests in recognising performance with via our Never Before Awards, and social impact, including having a clearly mapped path to becoming net zero.

Innovating to Impact

We actively encourage applications from people with disabilities and from individuals of all ages, backgrounds, nationalities, and cultures. If you want to be part of a global network where opportunities are limitless, we look forward to welcoming you.