Risk Operations Specialist

5 days ago


Petaling Jaya, Selangor, Malaysia Teleperformance Full time
Company Overview
Fraud & Risk Analysts work with Teleperformance, a global leader in business process outsourcing, to identify and mitigate potential risks. Our team is responsible for ensuring the security of our clients' transactions and protecting their customers from financial fraud.

Job Description
We are seeking highly skilled Fraud & Risk Analysts to join our team in Kuala Lumpur. As a Fraud & Risk Analyst, you will be responsible for analyzing transaction data to identify potential fraud patterns and working closely with our risk management team to implement measures to prevent and detect fraud.

Required Skills and Qualifications
To succeed in this role, you will need:
  • A strong understanding of risk management principles and practices.
  • Excellent analytical and problem-solving skills.
  • The ability to work independently and as part of a team.
  • Proficiency in English and Multi-lingual is highly preferred (depends on the market assignment)
  • Fraud Manual Review, User Appeal and Trend Analysis operations experience is preferred


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