Business Development Manager

4 days ago


Petaling Jaya, Selangor, Malaysia Grab Full time
Job Overview
We are seeking a skilled Business Development Manager to join our team at Grab. The ideal candidate will have 3 years of experience in client-facing roles, including account management, merchant management, sales, business development, partnerships, or an equivalent role. This individual should possess excellent communication skills and be able to provide comprehensive solutions for varying customer needs while collaborating across internal and external teams.

Responsibilities
  • Manage a portfolio of key accounts to foster and grow merchant relationships through engagement at the Manager/Director level.
  • Liaise with merchants on funded promo programs, partnerships, new products, new features, and upselling Paylater by Grab and Loyalty products.
  • Identify issues affecting merchants, including merchant settlement reports and technical issues, and recommend well-thought-out solutions.
  • Conduct Monthly Business Reviews (MBR) with your portfolio of key merchants with the intention to improve our performance and foster stronger collaboration.
  • Analyze data and develop plans to increase revenues/profitability for your portfolio aligned with country targets.


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