Customer Engagement Manager
5 days ago
As a CRM Marketing Specialist at TheBlackSheep, you will play a vital role in driving customer engagement and revenue growth through effective use of Salesforce Marketing Cloud. Your expertise in CRM and data-driven marketing will enable you to develop and implement strategies that align with our business objectives. We are looking for a skilled professional who can collaborate with our cross-functional teams to drive results.
Key Responsibilities:
- CRM Strategy Development:
- Create and implement CRM strategies that drive customer engagement and revenue growth.
- Work closely with the market & brand team to define customer segmentation and personalize marketing communications.
- Data-Driven Marketing:
- Design, execute, and measure multi-channel marketing campaigns using Salesforce Marketing Cloud.
- Monitor campaign performance metrics and provide recommendations for optimization.
- Customer Data Management:
- Maintain accurate and up-to-date customer data within the CRM system.
- Perform data enrichment to ensure data quality and improve targeting capabilities.
- Cross-Functional Collaboration:
- Collaborate with the marketing, sales, and customer service teams to ensure alignment of CRM initiatives with overall business goals.
- Diploma or bachelor's degree in Marketing, Business Administration, or a related field.
- Proven experience as a CRM Marketing or similar role.
- Expertise in Salesforce Marketing Cloud, including campaign creation, journey builder, and data management.
- Advanced proficiency in data management, including data manipulation, analysis, and reporting.
- Strong analytical skills and the ability to translate data into actionable insights.
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Customer Engagement Solutions Manager
5 days ago
Petaling Jaya, Selangor, Malaysia Menarini Asia-Pacific Full timeAbout the PositionThe Customer Engagement Solutions Manager will be responsible for managing the development and execution of customer-centric experiences across multiple touchpoints. This includes collaboration with brand teams, analysis of campaign metrics, and identification of areas for improvement.Key Responsibilities:Collaborate with brand teams to...
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Customer Engagement Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia Nolan Interior Full timeAbout Us:Nolan Interior is a revolutionary e-commerce company that's changing the game in home goods. Our mission is to empower families to live life to the fullest, while maintaining a comfortable, safe, and beautiful home. We're passionate about creating products that make homes safer and everyday lives easier.Job Overview:The Retention Manager will play a...
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Customer Engagement Strategist
5 days ago
Petaling Jaya, Selangor, Malaysia Merck Gruppe Full timeLead Business Growth through Sales EnablementIn this exciting role as a SFE Associate, you will lead business growth by optimizing sales enablement strategies. Your focus will be on analyzing large datasets to extract actionable insights and trends, while collaborating with cross-functional teams to drive customer engagement and sales effectiveness.Your Key...
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Customer Engagement Expert
5 days ago
Petaling Jaya, Selangor, Malaysia InfoConnect Sdn Bhd Full timeAbout the Position:We are seeking a talented Business Development Executive to join our team at InfoConnect Sdn Bhd. As a key member of our sales team, you will play a vital role in driving business growth and development through strategic partnerships and customer engagement.Key Responsibilities:Solution Development: Collaborate with sales teams to develop...
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Customer Engagement Coordinator
19 hours ago
Petaling Jaya, Selangor, Malaysia Nirvana Asia Full timeJob DescriptionNirvana Asia is hiring a Customer Engagement Coordinator to join our sales and services team. As a key member of our team, you will be responsible for building strong relationships with members, delivering exceptional customer experiences, and driving sales growth.About Nirvana AsiaNirvana Asia is a leading fitness chain dedicated to helping...
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Seamless Customer Engagement Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Royal Canin Full timeThe Role:We are seeking an experienced Omnichannel Manager to join our team at Royal Canin. This position will play a critical role in developing and executing our omnichannel strategy, ensuring a seamless experience for our customers across multiple touchpoints.Main Responsibilities:Omnichannel Strategy and ImplementationDevelop and execute a comprehensive...
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Employee Engagement Manager
3 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeGrab is driven by purpose - empowering everyone with heart, hunger, honour, and humility. We're looking for a skilled Performance Optimization Specialist to join our People and Organisation Development team (POD). In this role, you'll partner with the Head of Performance and Culture to enhance performance management systems, improving organisational health...
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Brand Engagement Specialist
20 hours ago
Petaling Jaya, Selangor, Malaysia Different Technologies Pty Ltd. Full timeAbout the PositionWe are looking for a skilled Brand Engagement Specialist to join our marketing team. As a key member of our team, you will be responsible for developing and implementing strategies to engage and retain our target audience, driving loyalty and brand advocacy.Your ResponsibilitiesDevelop and execute engagement strategies that align with our...
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Client Engagement Manager
19 hours ago
Petaling Jaya, Selangor, Malaysia CapBay Full timeFintech Career OpportunitiesAbout the Role:We are seeking a highly motivated and ambitious individual to join our team as a Client Engagement Manager. The ideal candidate will have a strong background in sales, client engagement, and business development. You will be responsible for identifying new business opportunities, developing strategic partnerships,...
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Senior Consumer Engagement Manager
5 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeAbout Us:Grab is Southeast Asia's leading superapp, offering a wide range of services from food delivery to financial services. We are committed to building an inclusive and equitable workplace that provides equal opportunity for employees to grow and perform at their best.Job Summary:We are seeking a skilled Senior Consumer Engagement Manager to lead our...
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Global Customer Engagement Director
4 days ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeAbout Our MissionWe are driven by a mission to harness the power of technology to create value for our customers, partners, and communities. Our goal is to be the go-to platform for consumers and businesses in Southeast Asia, providing innovative solutions that meet the needs of the region.The Regional CRM role is responsible for driving business growth by...
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People Engagement Manager
5 days ago
Petaling Jaya, Selangor, Malaysia SD Guthrie Berhad Full timeSigned on as a People Engagement Manager at SD Guthrie Berhad, you will spearhead efforts to boost workplace morale and productivity through various initiatives and programs. Reporting directly to the HR Director, your primary responsibilities include designing and executing strategies to foster a positive work environment.Main Objectives:Develop and...
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Engagement Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia GlaxoSmithKline Full timeSite Name: Malaysia - Petaling JayaPosted Date: Jan 16 2025The External Expert Engagement Organisation is GSK's central strategic capability to drive smooth, seamless and compliant engagement of external experts (i.e. HCPs etc.) and healthcare organisations (HCOs) across the globe. We are an integral part of the Commercial Practices function with the...
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Engagement Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia GlaxoSmithKline Full timeSite Name: Malaysia - Petaling JayaPosted Date: Feb 20 2025The External Expert Engagement Organisation is GSK's central strategic capability to drive smooth, seamless and compliant engagement of external experts (i.e. HCPs etc.) and healthcare organisations (HCOs) across the globe. We are an integral part of Commercial Practices function with the objective...
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Customer Engagement Executive
5 days ago
Petaling Jaya, Selangor, Malaysia Menarini Asia-Pacific Full timeDirect message the job poster from Menarini Asia-PacificPosition Summary:Reporting to the Digital Lead & SFE Manager, you will be responsible for working in close collaboration with MPH & MCH brand teams to effectively design end-to-end customer / omnichannel journeys as well as planning, executing, tracking and optimizing digital marketing activities. You...
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External Engagement Program Manager
5 days ago
Petaling Jaya, Selangor, Malaysia GlaxoSmithKline Full timeAs an External Engagement Program Manager, you will lead the design and implementation of external expert engagement programs that meet the needs of our stakeholders and adhere to GSK's standards.Main ResponsibilitiesDevelop and execute program strategies that align with business objectives and engage external experts effectively.Foster collaborative...
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Sime Darby Property Engagement Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeAbout the JobWe are looking for a talented and experienced Customer Experience Transformation Lead to join our team at Sime Darby Property. This is an exciting opportunity for a seasoned professional to drive cultural transformation and lead initiatives that foster a customer-first mindset within our organization. Key Responsibilities and DeliverablesTo...
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Client Engagement Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia K Cube Solutions Full timeWe are seeking a highly motivated Client Engagement Specialist to join our team and help us build strong relationships with our customers.This role involves representing our brand and products to potential customers through face-to-face interactions at events and retail locations.About the Role:Engage with potential customers to create interest and awareness...
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Strategic Engagement Coordinator
5 days ago
Petaling Jaya, Selangor, Malaysia GlaxoSmithKline Full timeAt GlaxoSmithKline, we are committed to delivering innovative solutions that address the complex challenges of healthcare. As a Strategic Engagement Coordinator, you will play a critical role in our External Expert Engagement Hub service model.Key ResponsibilitiesMaintain specific core HCP/O and EE engagement processes in accordance with GSK's Code of...
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Direct Engagement Account Manager
2 days ago
Petaling Jaya, Selangor, Malaysia Logitech Inc. Full timeDirect Engagement Account ManagerBased in MalaysiaThe Role:In this role, you will be driving Logitech Workspace solutions by direct engagement with decision makers, influencers and champions to understand decision criteria and process and match those to solutions resulting in desired outcomes.The role will be focused on prospecting net new customer logos and...