Transaction Management Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full time

About the Role:

We are seeking a highly skilled Transaction Management Specialist to join our team at Zeal Holdings Limited. As a key member of our payment operations department, you will play a vital role in ensuring the smooth execution of all payment transactions while adhering to our company's processes and compliance requirements.

Key Responsibilities:

  • Manage and oversee payment processes within our company, ensuring timely and accurate processing of incoming and outgoing payments.
  • Perform daily, monthly, and yearly reconciliations of payment transactions to ensure accuracy and completeness of financial records.
  • Stay updated on regulatory requirements and ensure compliance with anti-money laundering (AML) and know your customer (KYC) regulations.
  • Liaise with banks, payment processors, and other financial institutions to manage relationships and resolve payment-related issues.
  • Generate regular reports on payment activities, including transaction volumes, processing times, and error rates.
  • Collaborate with cross-functional teams to implement system enhancements and upgrades.
  • Provide solutions to customers regarding payment inquiries, disputes, and resolution.

Requirements:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • Prior experience in payment operations within the Forex/Trading industry or financial services sector.
  • Strong understanding of payment systems, including SWIFT, IBAN, and other international payment protocols.
  • Proficiency in using financial software and tools for payment processing and reconciliation.
  • Knowledge of regulatory requirements, such as AML and PSP.
  • Excellent communication skills with the ability to interact with internal stakeholders and external partners.
  • Analytical mindset with a focus on problem-solving and continuous improvement.
  • Attention to detail and accuracy in handling sensitive financial data.
  • Fluency in English is compulsory.
  • Fresh grads are encouraged to apply.
  • Must be willing to work on rotational shifts (covering weekends/PH) as and when required.


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