APAC Web3 Marketing Operations Specialist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Serotonin Full time

About Serotonin

Serotonin is a go-to-market firm that specializes in transformative technologies, offering marketing, strategy, recruiting, and legal services. With a global team of 90 across 15 countries, we have supported over 300 clients in consumer tech, web3 infrastructure, digital assets, venture capital, and AI since our launch. We deliver end-to-end solutions across major marketing channels, including public relations, growth marketing, on-chain analytics, content, research, social media, and design.

The Role

We are looking for an experienced Marketing Manager to join our APAC team as a strategic operations specialist. This role focuses on driving operational efficiency and profitability for APAC clients by developing effective processes across teams. The ideal candidate has a proven track record in creating streamlined operations for marketing teams and will manage project organization, task coordination, and deadlines for client projects.

Responsibilities

  • Ensure timely delivery of client work, overseeing all aspects of strategic client accounts, including project management, documentation, timelines, resource allocation, and profitability.
  • Leverage PR expertise and deep knowledge of web3 media to craft impactful narratives and boost brand visibility within the local web3 community.
  • Cultivate and maintain relationships with local web3 media, industry leaders, and influencers to amplify reach.
  • Develop and refine a streamlined client operations process, collaborating closely with the APAC Marketing Director on project needs and execution.
  • Set deadlines, update project management software, and follow up with internal and external teams to maintain operational efficiency.


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