SAP Basis Technical Support Specialist
4 days ago
At DXC Technology Inc., we strive to deliver innovative solutions that meet our customers' needs. As a SAP Basis Support specialist, you will be responsible for providing first-level technical support to SAP users.
Job Description:
- Resolve SAP Basis-related incidents, problems, and change requests escalated to the SAP Service Desk team.
- Maintain system health by monitoring performance and logs.
- Collaborate with the SAP Service Desk, SAP Applications Development Support, and SAP Function/Applications Support teams to ensure services meet SLAs.
- Participate in and assist with SAP Basis enhancements and projects as required.
Requirements:
- Degree in Computer Science, Information Systems, Engineering, Information Technology, or a related discipline.
- 1-2 years of experience in SAP or other ERP technical support environments; open to fresh graduates.
- Familiarity with Windows or Unix/Linux operating systems.
- Familiarity with SAP ERP, Solman 7.0 or higher, HR, HANA, BW, BPC, and Portal systems is an advantage.
- Ability to keep abreast of SAP technology advancements and developments, and utilize new technology effectively.
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