SAP Basis Technical Support Specialist

4 days ago


Petaling Jaya, Selangor, Malaysia DXC Technology Inc. Full time

At DXC Technology Inc., we strive to deliver innovative solutions that meet our customers' needs. As a SAP Basis Support specialist, you will be responsible for providing first-level technical support to SAP users.

Job Description:

  1. Resolve SAP Basis-related incidents, problems, and change requests escalated to the SAP Service Desk team.
  2. Maintain system health by monitoring performance and logs.
  3. Collaborate with the SAP Service Desk, SAP Applications Development Support, and SAP Function/Applications Support teams to ensure services meet SLAs.
  4. Participate in and assist with SAP Basis enhancements and projects as required.

Requirements:

  • Degree in Computer Science, Information Systems, Engineering, Information Technology, or a related discipline.
  • 1-2 years of experience in SAP or other ERP technical support environments; open to fresh graduates.
  • Familiarity with Windows or Unix/Linux operating systems.
  • Familiarity with SAP ERP, Solman 7.0 or higher, HR, HANA, BW, BPC, and Portal systems is an advantage.
  • Ability to keep abreast of SAP technology advancements and developments, and utilize new technology effectively.


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