Mall Operations Supervisor

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia CA Cleaning Sdn Bhd Full time

Job Overview:

The successful candidate will be responsible for overseeing daily mall operations, ensuring seamless task execution in both office and shopping mall areas. This includes preparing and submitting written reports, supervising cleanliness, developing housekeeping schedules, coordinating staff activities, and monitoring sanitation efforts.

Key Responsibilities:

  1. Operations Management:
  • Oversee daily mall operations to ensure smooth task execution.
  • Prepare and submit written reports, such as staff attendance records and daily progress reports.
Cleanliness and Sanitation:
  • Supervise cleanliness in designated areas, ensuring compliance with hygiene standards.
  • Develop housekeeping schedules and implement cleanliness programs.
Staff Management:
  • Coordinate housekeeping staff activities efficiently.
  • Conduct on-the-job training for new staff and ensure operational standards compliance.
Customer Service:
  • Handle customer inquiries and facility-related issues, escalating when necessary.
Inventory Control:
  • Maintain inventory control of cleaning supplies and equipment.
Reporting and Compliance:
  • Ensure efficient execution of cleaning and maintenance work according to company standards.
  • Assist the housekeeping team leader in daily operations.
  • Identify and report damages or defects in public areas and facilities.


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