Service Excellence Professional

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Isentia Full time
About the Role
  • This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering customer service and support to Isentia clients.
  • You will provide excellent, prioritised customer service, ensuring timely resolution of client issues and providing relevance support to clients.
  • Your key responsibilities will include interpreting client Relevance requirements, tailoring client keywords, and developing and improving client relevance outcomes.
  • You will also report and record data in Isentia systems, including Salesforce CRM, Brief Admin, iSAMS, and DaaS Management App.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full time

    We are looking for an experienced Customer Service Consultant to join our team at Sutherland Global in Malaysia. As a Customer Service Consultant, you will play a vital role in delivering exceptional customer experiences, ensuring customer satisfaction, and driving business growth. You will be responsible for handling inbound calls, responding to customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia DEWAVE TECHNOLOGY SDN BHD Full time

    Why Choose Us?We offer a dynamic and supportive work environment, where you will have the opportunity to grow your career and develop your skills. Our company is committed to providing excellent customer service, innovative solutions, and a safe learning space for users. We believe in responsible cryptocurrency education and strive to create a community of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Life Full time

    About the PositionWe are seeking an experienced IT professional to lead our IT service design and delivery team. As a key member of our IT operations team, you will be responsible for developing and implementing strategies to improve service levels and ensuring alignment with business objectives.Your Key ResponsibilitiesDevelop and implement policies and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SLS Bearings Full time

    SLS Bearings is seeking a Service Excellence Ambassador to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter.About the RoleThis is a fantastic opportunity to work in a dynamic environment where you can...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    Job OverviewWe are seeking a Compliance and Risk Manager to join our team at Commerz Global Service Solutions. This is an exciting opportunity for a motivated individual who wants to take on a challenging role in managing a team of professionals.About the RoleThe successful candidate will be responsible for managing a team of Loan Administration, Payments,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full time

    Service Excellence RepresentativeWe're seeking a Service Excellence Representative to join our team at Bybit.This role involves ensuring that our customers receive exceptional service by addressing their queries and concerns efficiently.Manage event-related issues and escalations in a timely and professional manner.Collaborate with product managers and PIC...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TudungPeople Full time

    Job Summary:TudungPeople is seeking a skilled and experienced Customer Service Executive to join our team. The successful candidate will be responsible for delivering exceptional customer service experiences that meet and exceed our clients' expectations.Key Accountabilities:Providing high-quality customer service across various channelsResolving customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time

    Company OverviewOCBC, a leading financial institution in Southeast Asia, is seeking an exceptional Service Excellence Manager to join our team. As a key member of the Operations and Technology division, you will play a critical role in driving quality and service excellence across the organization.Job DescriptionThe primary objective of this role is to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Clarisound Professional Hearing Care Full time

    RequirementsTo succeed as an Audiologist with Clarisound Professional Hearing Care, you should possess:* Strong hearing assessment and diagnostic skills* Experience in fitting and adjusting various types of hearing aids* Excellent communication and interpersonal skills to effectively interact with clients* In-depth knowledge of audiological equipment and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Federal Land Development Authority (FELDA) Full time

    Our ideal candidate for the Service Excellence Manager role is an experienced leader who can drive operational excellence in our hospitality services. This includes managing the operational budget, ensuring cost control, and revenue maximization.Key Responsibilities:Operational Management:Lead daily operations across all areas of hospitality services,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Job OverviewWe are seeking a talented Customer Service Excellence Specialist to join our team in Kuala Lumpur. As a key member of our Contact Centre, you will be responsible for delivering world-class customer service via telephone.The ideal candidate will have excellent communication and problem-solving skills, with the ability to manage customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Experian Health Full time

    As a Service Excellence Coordinator at Experian, you'll be instrumental in driving exceptional customer experiences. Your responsibilities will include handling daily customer inquiries, resolving issues promptly, and ensuring seamless execution of customer requests. You'll also maintain accurate records of customer interactions and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Sales Leadership Opportunity KLCCThis role offers a unique chance for a motivated retail professional to join our team and make a significant impact.As a Sales and Service Excellence Leader, you will be responsible for driving sales growth, customer satisfaction, and associate performance.You will analyze market trends, optimize sales processes, and improve...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    About the RoleWe are seeking an exceptional individual to join our Operations and Technology division as a Quality & Service Officer. As a key member of the team, you will play a vital role in driving operational excellence and service quality. The successful candidate will have excellent communication and interpersonal skills, with the ability to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hytechc Full time

    Job OverviewLead a team of customer service representatives to achieve performance goals and deliver exceptional service.Conduct regular team meetings, provide constructive feedback, and facilitate professional development.Set and maintain high standards for customer service, ensuring that the team meets or exceeds customer satisfaction targets.


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    Key Responsibilities:Financial Reporting:Deliver General Accounting & Reporting services to BASF companies across the Asia Pacific region.Ensure timely and accurate delivery of financial reports and statements.Perform financial transaction processing and analysis.Co-ordinate month-end close activities to ensure timely and accurate closure of accounts.Liaise...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Fendi Full time

    Job SummaryFendi is an innovative luxury fashion house seeking a talented Store Manager to lead our retail team and drive sales growth. As a key member of our management team, you will be responsible for the overall performance of the store, staff, merchandise, and customer service.Key Performance Indicators:Revenue Growth: Drive sales growth by developing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Richemont Full time

    Career OpportunitiesRaise Your AmbitionAt Richemont, we believe in fostering a culture of excellence, where talented individuals can thrive and reach their full potential. As a Sales Associate, you will have access to training programs, mentorship opportunities, and a dynamic work environment that supports your growth and development.Join Our TeamRichemont...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    We are looking for a highly motivated individual to fill the position of Banking Service Excellence Specialist. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers' banking needs are met with professionalism and efficiency.About the Role:In this role, you will be responsible for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Momentive Full time

    Job Description:We are seeking an experienced Account Management Professional with Excellent Customer Service Skills to join our team. As a key member of our commercial organization, you will be responsible for providing best-in-class support to external customers and business partners.Your primary responsibility will be to process Order-to-Cash activities...