Cloud Services Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time
About the Role

We are seeking a highly skilled Cloud Services Manager to join our team at AIA Hong Kong and Macau. As a key member of our Cloud Operations team, you will be responsible for providing operational governance and support to our business units within the Cloud environment.

This role is specifically focused on optimizing and streamlining Azure AI Services & Machine Learning. You will handle Azure AI Services and Machine Learning related operations and delivery of services in Azure Cloud Platform.

Key Responsibilities
  1. Provide technical assistance and support to internal business units regarding Azure AI & Machine Learning solutions.
  2. Deployment, troubleshooting, POCs for Azure AI Services and Machine Learning.
  3. Ensure platform performance and resilience.
  4. Collaborate with partners to develop comprehensive solutions and support.
  5. Translate business objectives into streams of work.
  6. Work closely with Product Owners, Project Managers, and other leaders.
  7. Mentor and empower delivery teams & remove blockers for delivery teams.
  8. Support product owners and delivery teams in application health.
  9. Enable Strategic Delivery Partners to deliver valued outcomes.
  10. Proactively lead performance issues in applications wherever necessary.
  11. Build strong relationships with internal customers, partners, and integration teams.
  12. Provide technical advice and direction to teams and customers.
  13. Deliver technical solutions that drive innovation and business outcomes in an Agile way of working.
  14. Ensure successful implementation of technology strategies that align with divisional corporate goals and strategies.
What We Offer
  • Medical insurance
  • Work-life balance
  • Hybrid working arrangement
  • Learning & development


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