Product Support Team Lead

ZALORA Group is seeking a Product Support Senior Manager to oversee and manage the Product Support function within Zalora's Technology team.Key Responsibilities:Lead a team of support representatives in handling customer inquiries and issues.Set goals and targets for the support team and track daily, weekly and monthly performance against agreed SLAs.Ensure...

Job DescriptionZALORA Group is seeking a highly skilled and experienced Senior Product Support Manager to lead our Product Support team. The successful candidate will be responsible for overseeing the day-to-day operations of the support team, ensuring that customer requests are handled efficiently and effectively.Key Responsibilities:Lead and manage a team...

Job SummaryWe are seeking a skilled Production Support Lead to join our team at Net2Source Inc. in Kuala Lumpur, Malaysia. As a key member of our technical operations team, you will be responsible for leading and mentoring the L2 production support team, collaborating with development and infrastructure teams, and driving continuous improvement initiatives...

Job OverviewThis position is responsible for leading and managing a team of customer support specialists in delivering exceptional financial services to our customers.Main ResponsibilitiesLead and manage a team of Second Level Escalation Team Specialists, providing guidance, coaching, and support to ensure the team's success in handling complex customer...

We're on the hunt for an ambitious Ecommerce Support Team Lead to join our Technology team at ZALORA. As the leader of this critical team, you will be responsible for overseeing the management of requests and inquiries, ensuring they are handled efficiently and effectively.You'll be responsible for:Building a new team for Product Support in Zalora's...

Join to apply for the Support Team Lead role at The Access Group.About UsWe're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.What does...

Leadership OpportunitiesAbout Our CompanyWe are a dynamic and innovative life insurance company committed to delivering exceptional customer experiences.Job DescriptionThe Head of Customer Service Operations is responsible for leading our Policy Servicing and Product Support team to ensure successful delivery of Divisional Projects key deliverables for...

Sales Support Team LeadZurich 56 Company Ltd seeks an experienced Sales Support Team Lead to oversee the day-to-day operations of our sales support team. The successful candidate will be responsible for leading a team of sales support professionals, providing guidance and coaching, and ensuring seamless execution of sales initiatives.Key AccountabilitiesLead...

About the RoleWe are seeking a highly skilled and experienced Product Support Senior to join our Technology team at ZALORA Group. As a leader in our department, you will be responsible for overseeing and managing the Product Support function to ensure that requests and inquiries are handled within Service Level Agreements (SLAs).Key Responsibilities:Lead and...

This role is a Production Team Lead. We're looking for someone to ensure products flow smoothly from suppliers to customers, coordinating launches, managing inventory, and solving issues creatively.ResponsibilitiesSupport production coordination with print suppliers to ensure seamless order processing and fulfillment.Act as a liaison between internal...

Job SummaryWe are seeking an Application Support Team Lead to join our team in Southeast Asia. In this role, you will be responsible for managing and overseeing a team of application support specialists, providing technical support to users across the region for assigned applications, and ensuring the smooth operation of critical business applications.The...

About FNZ GroupWe are a rapidly growing company in the FinTech industry, committed to delivering exceptional support to our clients and partners. Our Kuala Lumpur office is seeking an experienced Office Manager to join our team.In this role, you will provide critical support to our office operations, including reception duties, managing office supplies, and...

Team Lead, Customer Support | TNG DigitalWe fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to...

We're looking for a talented Support Team Lead to join our team at Manulife Financial. As a key member of our customer service team, you'll be responsible for enhancing customer satisfaction by resolving inquiries and issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat, providing accurate information and resolving...

We are looking for a talented Product Management Team Lead to join our team at Bybit.About this roleThis is a mid-senior level full-time position that will involve leading the development of our Know Your Customer (KYC) process.The ideal candidate will have a strong analytical mindset, exceptional time management and prioritization skills, and be fluent in...

Key RequirementsWe are looking for an experienced professional with 10-15 years of hands-on application support experience in the banking industry. The ideal candidate will be independent, proactive, and self-starter with excellent interpersonal and communication skills.Strong analytical and good problem-solving skills are essential, as well as the ability...

About the CompanyOur company, United BC Team, is a leading industrial automation solutions provider specializing in smart manufacturing. We offer exciting learning and career opportunities to drive growth and innovation in a supportive environment that fosters professional development and career advancement.Job DescriptionProject Management: Gain practical...

Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world's fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as...

Senior Java Production Support Lead - FISHCLTech Federal Territory of Kuala Lumpur, MalaysiaAbout the roleJoin HCL Technologies Malaysia SDN BHD as a full-time Senior Java Production Lead to oversee and manage the production environment for mission-critical Java applications. The ideal candidate will have in-depth expertise in FIS Open Payment Framework,...

Technical Support Team Lead (Onsite)Apply locations KUALA LUMPUR, MYS time type Full time posted on Posted 4 Days Ago job requisition id R0148945About NCR VOYIXNCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with...