Fraud Prevention Expert

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Wipro Full time

Job Description

This Financial Crimes Investigator position is responsible for monitoring and gathering fraud intelligence, conducting fraud research, and providing professional services to our clients. The ideal candidate will have 3-5 years of experience in fraud risk management, preferably in FinTech, e-commerce, strategy, consulting, or analytics.

Responsibilities Include:

  1. Being the subject matter expert for fraud, safety, and identity risk domains to various company functions.
  2. Conducting fraud verification of reported fraud activities/cases from various drivers that come through the FairPlay Program.
  3. Obtaining evidence, gathering ground intelligence of common fraud schemes, and providing the necessary support in investigations happening in the market.
  4. Reviewing tickets, engaging with country partner quality teams to gather additional intelligence from drivers, and developing FairPlay reports on confirmed fraud MOs.
  5. Driving continuous improvements in fraud detection through investigations and research.
  6. Engaging with cross-functional stakeholders in engineering, data science, data analytics, product, and business teams to implement risk mitigation and improvement solutions.
  7. Performing research and using data analytics/data science models to identify fraudulent behaviors and implement strategies to take action on bad actors on the platform.
  8. Recommending optimized risk controls and processes to monitor high-risk transactions and activities while minimizing false positives and manual reviews.
  9. Reporting facts to senior and executive management in a clear, concise, and data-driven manner.


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