Infrastructure Operations Manager
2 weeks ago
We offer a dynamic and supportive work environment where you can balance work and life while maintaining a strong office team-based culture. Our team delivers on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
Job OverviewAs an Operating Systems Engineer, you will play a key role in supporting, maintaining and improving the infrastructure services we deliver to our internal and external customers around the globe as part of our 24X7 Global Operations Centre based in Kuala Lumpur, Malaysia.
Key Responsibilities- Manage/Responsible for the Server estate ensuring Service is Optimal
- RDS/Citrix Installation/Support
- SSL Certificate Management
- Restoring VMs/Databases as required
- Working with application support teams to troubleshoot/resolve issues
- Ensure Monitoring is in place and functioning
- Perform Upgrades where applicable
- Work on assigned Service Requests and Incidents within the documented SLAs
- Experience with Windows Server and Linux Operating Systems.
- Experience administering Microsoft Active Directory and Services (IIS, Certificates, RDS).
- Hands-on experience managing VMs across varied virtualization environments and networking.
- Capability to produce/amend PowerShell scripts.
- Citrix and Virtualization (including technologies such as NetScaler, Remote Desktop solutions, VMWare or Microsoft hypervisors).
- Provide SSL certificate management.
- Restoring VMs/databases from backups as required using Veeam, Cohesity, or other backup systems.
- Experience patching server environments.
- Basic database systems operations a plus.
- Hands-on experience with Azure, AWS, and GCP highly regarded.
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