Infrastructure Operations Manager

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ENGINEERINGUK Full time

Job Summary:

The Data Center Facility Manager plays a critical role in ensuring the smooth operation of our data centers. As a key member of our EngineeringUK team, you will be responsible for overseeing all aspects of the data center's critical physical infrastructure.

Main Responsibilities:

  1. Oversee all aspects of the data center's critical physical infrastructure to ensure high quality work is performed without impacting internal/external customers.
  2. Manage teams of 24x7 engineering technicians to support and operate data center facilities.
  3. Engage in improvement projects, often requiring collaboration with various support teams, and drive them from conception to completion.
  4. Coordinate daily with third-party vendors to ensure adherence to contracted Service Level Agreements (SLAs).
  5. Effectively manage the operations budget and expenditures.
  6. Routinely operate as the after-hours on-call Data Center Facility Manager for the region's data centers, responding to issues and managing their investigation, mitigation, and recovery.

Requirements:

  • A minimum of 8 years of relevant experience in facilities and/or construction management, demonstrating progressive responsibility and growth within the industry.
  • Ability to conduct financial business case analysis and translate information into useful formats.
  • Experience building and managing budgets.
  • Familiarity with business process documentation and improvement.
  • Ability to lead negotiations and manage high-level meetings and discussions.


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