Infrastructure Operations Manager
2 days ago
Job Summary:
The Data Center Facility Manager plays a critical role in ensuring the smooth operation of our data centers. As a key member of our EngineeringUK team, you will be responsible for overseeing all aspects of the data center's critical physical infrastructure.
Main Responsibilities:
- Oversee all aspects of the data center's critical physical infrastructure to ensure high quality work is performed without impacting internal/external customers.
- Manage teams of 24x7 engineering technicians to support and operate data center facilities.
- Engage in improvement projects, often requiring collaboration with various support teams, and drive them from conception to completion.
- Coordinate daily with third-party vendors to ensure adherence to contracted Service Level Agreements (SLAs).
- Effectively manage the operations budget and expenditures.
- Routinely operate as the after-hours on-call Data Center Facility Manager for the region's data centers, responding to issues and managing their investigation, mitigation, and recovery.
Requirements:
- A minimum of 8 years of relevant experience in facilities and/or construction management, demonstrating progressive responsibility and growth within the industry.
- Ability to conduct financial business case analysis and translate information into useful formats.
- Experience building and managing budgets.
- Familiarity with business process documentation and improvement.
- Ability to lead negotiations and manage high-level meetings and discussions.
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