Security System Specialist

3 days ago


Johor Bahru, Johor, Malaysia Kenso Corporation Full time

At Kenso Corporation, we are committed to delivering cutting-edge security solutions that meet the evolving needs of our clients. As a Field Service Technician, you will play a vital role in installing, maintaining, and servicing our range of security systems.

Responsibilities

  • Install and configure access control, intruder alarms, and CCTV cameras to ensure seamless integration with our clients' existing systems.
  • Perform routine maintenance and preventative servicing on installed security equipment to guarantee optimal performance.
  • Respond promptly to service calls, diagnose issues, and provide on-site repairs to minimize downtime and ensure business continuity.
  • Liaise with clients to understand their needs and provide exceptional customer service, ensuring complete satisfaction with our solutions.
  • Maintain detailed records of all service and maintenance activities to facilitate efficient issue resolution and improve future support.

Requirements

  • Fresh graduates or those with relevant experience in electronics or electrical engineering are encouraged to apply.
  • Bachelor's degree in electrical or electronic engineering or related field.
  • Basic understanding of electronics and electrical systems, including knowledge of circuitry and electronics fundamentals.
  • Some basic IT knowledge, such as networking fundamentals or system configuration, is preferred but not mandatory.
  • Excellent problem-solving and troubleshooting abilities to quickly identify and resolve technical issues.
  • Good communication and customer service skills to effectively collaborate with clients and internal teams.


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