Cash Management Specialist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time
Job Summary

CIMB is seeking a skilled Team Lead, Cash Client Service to oversee the cash management operations and drive business growth.

Key Responsibilities
  • Lead a team of customer service representatives to provide top-notch support and resolve issues efficiently.
  • Develop and implement strategies to enhance business channel utilization and optimize product offerings.
  • Analyze data to identify trends and areas for improvement, making informed decisions to drive business results.
  • Foster a supportive environment, recognizing good performers and addressing issues promptly.
Requirements
  • Proven experience in banking operations or customer-facing roles.
  • Strong analytical and problem-solving skills.
  • Excellent communication and leadership abilities.
  • Demonstrated ability to drive business growth and improve operational efficiency.


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