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Technical Support Specialist

1 week ago

Selayang Municipal Council, Malaysia Fortinet, Inc. Full time

Key Responsibilities

  • Customer Support: Provide technical issue analysis, troubleshooting, and consultation for customers.
  • Communication: Offer effective communication with customers and colleagues.
  • Cross-Functional Collaboration: Collaborate with other teams to manage customer expectations and deliver technical solutions.
  • Knowledge Sharing: Share knowledge and best practices within the team.