E-Commerce Operations Specialist

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia System Consultancy Services Sdn Bhd Full time
Job Overview
E-commerce has become an essential part of the modern business landscape. With the rise of digital platforms, companies are now able to reach a wider audience and increase their sales revenue. However, managing an e-commerce business can be challenging, especially for those who lack the necessary skills and expertise.

About the Role
We are seeking an E-commerce Operation Assistance to join our team at System Consultancy Services Sdn Bhd. As an E-commerce Operation Assistant, you will play a crucial role in helping us achieve our sales goals by assisting in various tasks related to e-commerce operations, including product upload, inventory management, marketing, and data analysis.

Main Responsibilities
* Planning and executing product uploads onto various e-commerce platforms such as Shopee, Lazada, and TikTok.* Tracking inventory levels and ensuring timely product removal.* Utilizing marketing tools to boost sales and promote products.* Conducting monthly sales data analysis to identify trends and areas for improvement.* Creating banners and designing stores on Shopee, Lazada, and TikTok.* Monitoring the performance of online promotions and making adjustments as needed.* Staying up-to-date with the latest market trends and best sellers.* Analyzing sales-related data to predict future sales and stock requirements.* Creating videos and photos for social media platforms.* Liaising with live hosts for live planning.* Handling social media pages such as Facebook, Instagram, Xiao Hong Shu, and more.

Requirements
* Degree or diploma in Marketing Management, Business, e-commerce, or equivalent.* Fresh graduates are welcome to apply.* Proficiency in English, Bahasa Malaysia, and Mandarin.* Familiarity with online shopping platforms is preferred but not mandatory.* Skills and experience in creative content writing.* Knowledge about consumer preferences, procedures, and techniques in e-commerce.* Solid configuring, problem-solving, market research, data analytical, consulting, and organizational skills.* Computer literacy (Excel, Word).* Ability to work overtime during campaign periods (11.11, 12.12, Raya Sales).* Hardworking, responsible, and disciplined individual.* Fast learner, flexible, and adaptable.

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