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IT Service Delivery Manager
2 weeks ago
About the Job:
We are seeking a highly skilled and experienced Technology Solutions Expert to join our team in Bank of America. As a Technology Solutions Expert, you will be responsible for delivering technical solutions to meet the needs of our customers.
Your key responsibilities will include designing and implementing technical solutions, identifying and mitigating technical risks, and working collaboratively with internal stakeholders to resolve technical problems.
The successful candidate will possess extensive experience in supporting trading and banking environments, knowledge of desktop operating systems and infrastructure, and expertise in AV software and hardware equipment.
Key Requirements:
- Design and implement technical solutions to meet customer needs
- Identify and mitigate technical risks
- Collaborate with internal stakeholders to resolve technical problems
- Stay up-to-date with industry developments and best practices