Support Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia SBM Offshore Full time

About SBM Offshore

SBM Offshore is the world's leading expert in deepwater ocean infrastructure. Our work is driving innovation and sustainability in the energy industry.

The Administrative Assistant role is a key part of our team, supporting managers to achieve strategic objectives and upholding SBM's values.

You will be responsible for planning and completing advanced administrative duties, ensuring accuracy and timely deliverables. This involves proactively identifying areas requiring clarification and escalating unresolved issues.

A key aspect of this role is maintaining confidentiality and discretion when dealing with sensitive information. You will also be expected to establish and maintain professional relationships with internal and external stakeholders.

Main Responsibilities:

  • Define and develop scope of assigned remit and required support.
  • Complete tasks within predefined criteria, adhering to applicable policies, codes, and standards.
  • Identify and clarify understanding of ambiguous tasks and requirements.
  • Highlight concerns and prioritize activities to meet key milestones.
  • Provide timely feedback and status updates while maintaining confidentiality and customer focus.
  • Escalate unresolved issues to minimize delays in deliverables.
  • Review data and prepare presentations and suggestions.
  • Ensure work is documented in a well-structured format.
  • Utilize organizational skills for good housekeeping of deliverables and internal records.

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