Content Quality Assurance Associate

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full time

About Reading

At Reading, we are dedicated to providing high-quality data annotation services to our clients. We are seeking a highly skilled Content Quality Assurance Associate to join our team.

Job Description

In this role, you will be responsible for ensuring the accuracy and reliability of data sets for our clients in the data annotation space.

Responsibilities

  • Verify the accuracy and reliability of data sets.
  • Manually annotate and label data items to ensure accuracy and reliability.
  • Create targeted sets to evaluate and improve judgment quality.
  • Annotate search results based on how well they satisfy user needs.
  • Verify annotated data and correct any errors.
  • Maintain records of completed work.
  • Ensure consistency in data annotation.
  • Provide feedback to improve data annotation processes.
  • Collaborate with team members to meet project objectives.
  • Analyze test results to identify areas of weakness and make recommendations for improvement.

Requirements

  • A bachelor's or master's degree.
  • Fresh graduate in bachelor's degree in English Language/TESL is a plus.
  • Excellent understanding in US English. Someone who used to study and live in US is a plus.
  • 1-2 years of working experiences in annotation, data analyst OR content moderator is a plus.
  • Experience with data labeling and categorizing.
  • A keen eye for detail to ensure accuracy in annotation.
  • Strong research skills to analyze the possible intents behind user search queries.
  • Ability to manage time effectively and meet deadlines.
  • Ability to analyze data and follow complex instructions.
  • Ability to aggregate and analyze data in Excel.
  • Listening to content and transcribing the content (Listening, Speaking, Reading, Writing).
  • Understanding of the domain relevant to the annotation project (Ex: Audio, Text annotation, speech recognition, Natural language Processing) is preferred.
  • Experience with annotation tools and platforms is preferred.


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