Content Quality Assurance Expert

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

Cognizant is hiring a Content Quality Assurance Expert to oversee the quality of digital content. The ideal candidate will have a strong background in language and content moderation, with excellent communication skills in English and Thai.

About the Role

In this position, you will be responsible for reviewing user-generated and editorial-generated content, including text, images, audios, and videos. You will also ensure that all content meets quality standards and provide insights to identify areas for improvement.

Responsibilities
  • Review content for quality and accuracy
  • Provide feedback to team members on their performance
  • Identify knowledge gaps and training opportunities
  • Collaborate with team members to improve content quality
Requirements
  • Bachelor's degree in a relevant field
  • At least 2 years of experience in content review or a related field
  • Excellent analytical and research skills
  • Ability to work in a fast-paced environment


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