Branch Management Professional
5 days ago
The Pastry Cafe is seeking an experienced and driven Branch Management Professional to lead their JB branch. As a key member of the management team, you will be responsible for driving business growth, enhancing customer experiences, and fostering a positive work environment.
Key Responsibilities:
- Business Growth: Develop and implement strategies to boost brand awareness, drive sales, and expand market share.
- Customer Service: Deliver exceptional customer service, addressing inquiries, and resolving any issues promptly.
- Staff Management: Recruit, train, and develop high-calibre staff to ensure seamless restaurant procedures.
- Financial Management: Prepare and present accurate financial reports, analyse sales data, and provide actionable insights to inform business decisions.
Requirements:
- Education: Diploma or Bachelor's degree in Business Administration, Management, or a related field.
- Experience: A minimum of 5 years of experience as an Assistant Manager or Restaurant Manager, preferably in the F&B industry.
- Skill Set: Strong leadership, communication, and interpersonal skills, with the ability to motivate and develop team members.
- Industry Knowledge: Proficiency in financial management, budgeting, and data analysis, with a deep understanding of industry trends and market dynamics.
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