Branch Management Professional

5 days ago


Johor Bahru, Johor, Malaysia Talent Recruit Full time
About the Position

The Pastry Cafe is seeking an experienced and driven Branch Management Professional to lead their JB branch. As a key member of the management team, you will be responsible for driving business growth, enhancing customer experiences, and fostering a positive work environment.

Key Responsibilities:

  • Business Growth: Develop and implement strategies to boost brand awareness, drive sales, and expand market share.
  • Customer Service: Deliver exceptional customer service, addressing inquiries, and resolving any issues promptly.
  • Staff Management: Recruit, train, and develop high-calibre staff to ensure seamless restaurant procedures.
  • Financial Management: Prepare and present accurate financial reports, analyse sales data, and provide actionable insights to inform business decisions.

Requirements:

  • Education: Diploma or Bachelor's degree in Business Administration, Management, or a related field.
  • Experience: A minimum of 5 years of experience as an Assistant Manager or Restaurant Manager, preferably in the F&B industry.
  • Skill Set: Strong leadership, communication, and interpersonal skills, with the ability to motivate and develop team members.
  • Industry Knowledge: Proficiency in financial management, budgeting, and data analysis, with a deep understanding of industry trends and market dynamics.

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