Service Desk Operations Manager

Direct message the job poster from Digital Labs Sdn Bhd (from M1)Human Resources Executive / TA @ Digital Labs Sdn Bhd (from M1)We are looking to hire a Service Desk Manager who is responsible for managing and improving the service desk team that supports internal users with IT-related issues and service requests. This role involves overseeing the resolution...

Service Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...

Service Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...

Service Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...

Job SummaryThe Service Desk Service Delivery Manager will be accountable for the execution of the 2 core services within APAC.Those 2 core services are Remote support, and Automation.This person will drive efforts to shift work to the Service desk for automation opportunities.

Key ResponsibilitiesManage the operational organization (vendors) to support the delivery of the overall End User Support strategy and day to day execution.Oversee the delivery of all Service Desk Support functions to the Hub user base, maintaining a high customer satisfaction rating.Manage, govern and deliver on GIO/End User Support performance targets.

Job DescriptionWe are looking for a highly skilled Service Desk Professional to join our team at Globaltrack. As a Service Desk Professional, you will be responsible for providing exceptional customer service, resolving technical issues, and developing expertise in our software solutions.You will work closely with customers, sales teams, and internal...

Our CompanyHemmersbach is a leading provider of IT infrastructure services, with a strong focus on social responsibility. We deliver high-quality services exclusively to the IT industry, making a positive impact on society.As a Service Desk Specialist, you will be part of our global team, working on various projects and collaborating with colleagues from...

About the Role As a key member of our Global Infrastructure and Operations team, you will be responsible for executing two core services within APAC: Remote Support and Automation. You will drive efforts to shift work to the Service desk for automation opportunities, ensuring the delivery and monitoring of adoption of automation services. Key...

We are seeking a skilled IT Help Desk Specialist to join our IT team. As an IT Help Desk Specialist, you will be responsible for providing technical assistance to our customers and end-users.About the RoleAs an IT Help Desk Specialist, you will work closely with our technical teams to resolve customer inquiries and issues in a timely and professional manner....

Service Desk Specialist with Japanese and EnglishEnthuse customers and provide the best experience through excellent remote support and communication.Contact us directly if you have any questions about this open job position.Deep experience (or equivalent) in technical supportJLPT N1 or N2 for Japanese Language and Good EnglishGood knowledge of the ticketing...

Key ResponsibilitiesAs an End-User Support Services Director at Balazs, your key responsibilities will include overseeing the delivery of all Onsite Support activities as part of the common external managed service contract. You will work under the supervision of the GIO APAC EUS manager accountable for this activity.Additionally, you will participate in the...

Job DescriptionAs a Service Management Specialist at Balazs, you will be accountable for operational performance of the Service Desk and end-user satisfaction for Service Desk activities. Your primary responsibility will be to lead an outsourced service, focusing on the Hub APAC region. This role reports to the GIO Global Operations Manager and requires...

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our customers via multiple channels.About the RoleYou will work closely with our technical teams to resolve customer inquiries and issues in a timely and...

Technical SAP Basis Services EngineerWe are seeking a highly skilled Technical SAP Basis Services Engineer to join our team. As a key member of our support team, you will be responsible for providing technical support to SAP users.Your primary responsibility will be to resolve SAP Basis-related incidents, problems, and change requests escalated to the SAP...

Job DescriptionThe Customer Service Executive role at Global Track involves handling sales information, customer accounts, product issues, and more. This position requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.About UsGlobal Track is a young and energetic organization that strives...

Job Overview We are seeking an experienced professional to lead our Service Desk team in delivering exceptional end-user support services. The successful candidate will have a strong background in IT service management and experience in leading teams to achieve high levels of customer satisfaction. Key Accountabilities • Develop and implement strategies to...

We are seeking a skilled Elevator Service Operations Manager to lead our team of technicians in providing top-notch support to our facilities. This role is ideal for someone with experience in the lift service industry and strong leadership skills.The successful candidate will be responsible for planning and scheduling monthly service activities, ensuring...

About the Team:Our customer service team is dedicated to delivering exceptional customer experiences, ensuring customer satisfaction, and driving business growth. As a key member of our team, you will play a critical role in achieving these goals, working closely with colleagues to resolve customer issues and improve processes.Responsibilities:Handle inbound...

Job RequirementsTo be successful in this role, you will need to demonstrate strong interpersonal and teamwork skills, excellent verbal and written communication skills, and excellent customer service skills. You must be able to manage multiple tasks and projects simultaneously and work within timelines to meet deadlines.Able to work independently with...