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Senior Quality Manager, Platform Experience
2 weeks ago
Senior Quality Manager, Platform Experience: We are seeking an experienced Senior Quality Manager to lead our Platform Quality & Experience team at Grab. As a key member of this team, you will be responsible for driving strategic initiatives to improve platform quality and user experience, working closely with cross-functional teams to identify areas for improvement and develop data-driven solutions.
About the TeamThe Platform Quality & Experience team at Grab is composed of passionate individuals dedicated to maintaining and improving the experience of users on our platform. This dynamic group is at the heart of our operations, ensuring that each interaction is smooth and consistent.
The Critical Tasks You Will Perform
- Strategic Initiatives: Develop and execute strategic initiatives to improve platform quality and user experience.
- Project Rollouts: Drive project rollouts across teams, ensuring they meet quality standards and enhance user experience.
- User Feedback Analysis: Analyze user feedback to identify areas for improvement and develop data-driven solutions.
