Senior Customer Experience Lead

Teleperformance is hiring a Senior Manager of Customer Experience to manage the day-to-day operations of Statements of Work. As a key member of our team, you will provide exceptional people management, mentorship, and career development to members of the team and drive business growth through customer satisfaction.Key ResponsibilitiesManage the day-to-day...

**Job Summary**We are looking for a seasoned professional to lead our customer support team as a Senior Business Development Manager - Support. The successful candidate will be responsible for developing and implementing methods to improve customer satisfaction, recommending technology updates and expansions to enhance service quality.**Responsibilities**You...

About the OpportunitySunway Senior Living Sdn Bhd is seeking a skilled Community Engagement Lead to lead our recreation team. The successful candidate will be responsible for developing and implementing community engagement initiatives that cater to various age groups.The ideal candidate will have a strong background in community engagement activities, with...

NielsenIQ is committed to delivering the most complete understanding of consumer buying behavior and driving new pathways to growth. We're looking for a Senior Customer Experience Executive to join our team and play a key role in shaping our customer-centric approach.About the PositionThis senior-level position requires strong analytical and problem-solving...

Welcome to Love, BonitoWe are a leading direct-to-consumer womenswear brand dedicated to empowering women through fashion. With a strong presence in Southeast Asia, we're expanding into new markets.As a customer-centric brand, we value our customers' experiences and strive to provide exceptional service. Our employees are passionate about fashion and...

About the RoleWe are seeking a highly skilled and experienced individual to join our Customer Service team as a Senior Associate. As a member of this team, you will play a crucial role in delivering exceptional customer service and driving business growth.The successful candidate will have a strong background in customer service, excellent communication and...

Company Overview:We are Teleperformance, a global leader in outsourced customer experience management. Our mission is to make businesses successful by delivering exceptional customer experiences. We are seeking an experienced Team Lead to join our team and drive business growth through excellent customer service.Responsibilities:Lead a high-performing team...

About the RoleWe are seeking a skilled Customer Experience Lead - Korea who can deliver high-value experiences through simplified, successful interactions using all contact channels. This role requires strong analytical skills, demonstrated problem-solving ability, and excellent business English and Native Korean communication skills.The key responsibilities...

We're looking for an experienced leader who can lead and improve our customer service operations as a Customer Experience Lead. As a key player in shaping our customers' perception of our brand, you will oversee the customer service team and guarantee that our customers receive excellent, helpful, and prompt support—whether it's about product inquiries,...

Job DescriptionThe Senior Process Engineer will lead the design and development of water supply and treatment systems, ensuring compliance with relevant codes and standards. This role involves collaborating with cross-functional teams to deliver projects from conceptual design to completion.Key Responsibilities:Develop feasibility studies, design briefs, and...

GX Bank Berhad, a digital bank in Malaysia, is looking for a skilled Business Architect to join its Customer Support team.The Business Architect will be responsible for designing and implementing business processes that enhance the overall customer experience. This role requires close collaboration with cross-functional teams to develop innovative solutions...

What You'll DoAs a Retail Training & Performance Manager, you will have the opportunity to build and develop the skills of our retail employees, ensuring they have the knowledge and expertise needed to deliver exceptional customer experiences and drive business results.ResponsibilitiesDeliver on Brand Purpose:Ensures all team members understand and embody...

About UsAt Grab, we believe in empowering everyone with heart, hunger, honor, and humility. Our purpose gives us joy, while harnessing the power of technology and AI drives our mission forward.The JobAs a Training & Quality Assurance Manager, you will be responsible for ensuring high-quality service delivery across Grab Support operations. You will work...

We are F. Hoffmann-La Roche Gruppe, a leading healthcare company dedicated to advancing science to improve human life. Our IT team plays a vital role in delivering exceptional customer experiences to our global clients.About the RoleThis is an exciting opportunity for a Technology Service Delivery Professional to join our IT team. The successful candidate...

IFP Customer Experience Lead AsiaJob DescriptionYour JobYou're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and...

At NielsenIQ, we are building a world-class customer support team that delivers exceptional experiences to our clients. As a Senior Manager, Customer Support, you will play a critical role in driving loyalty and empowerment among our customers by providing timely and consistent servicing.Key ResponsibilitiesSupport the team in managing complex customer...

The successful candidate for this role will have a strong background in customer service and logistics management. As the Senior Customer Experience and Logistics Coordinator, you will be responsible for ensuring exceptional customer experiences by leading and managing customer interactions.Key ResponsibilitiesHandle customer inquiries, complaints, and...

Job DescriptionWe are seeking an experienced Customer Success Specialist to join our team. The successful candidate will be responsible for:Providing first-class support to customers via phone, email, or other channels.Escalating complex issues to senior staff members as necessary.Maintaining up-to-date knowledge of products and services to effectively...

Job Overview:This is an exciting opportunity to join our HR team as a Senior Industrial Relations Manager, where you will play a key role in shaping our Employee Relations and Industrial Relations strategy. About the Role In this role, you will be responsible for managing all aspects of Employee Relations and Industrial Relations best practices and...

A&W (Malaysia) Sdn Bhd is seeking a talented Customer Experience Leader to join our team.The ideal candidate will have a minimum of 2 years of relevant experience in QSR and a supervisory role. They should be able to effectively lead a team, maintain high standards of quality and service, and deliver exceptional customer satisfaction.This is an excellent...