Senior Customer Experience Executive
1 week ago
NielsenIQ is committed to delivering the most complete understanding of consumer buying behavior and driving new pathways to growth. We're looking for a Senior Customer Experience Executive to join our team and play a key role in shaping our customer-centric approach.
About the PositionThis senior-level position requires strong analytical and problem-solving skills, as well as excellent communication and visualization abilities. The ideal candidate will be able to understand client business questions and answer them using available data and information in a compelling manner.
- Utilize digital and cloud services to streamline processes and improve efficiency.
- Collaborate with internal stakeholders to identify areas for improvement and implement solutions.
- Develop a culture that encourages solution-minded thinking and leverages best practices.
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Senior Customer Experience Analyst
2 weeks ago
Petaling Jaya, Selangor, Malaysia NielsenIQ Full timeAbout NielsenIQWe are the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.As a Senior Customer Experience Analyst at NielsenIQ, you will play a key role in driving loyalty and empowerment among our customers by offering outstanding customer-centric...
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Senior Customer Experience Lead
3 days ago
Petaling Jaya, Selangor, Malaysia Schneider Electric Full timeJob OverviewSchneider Electric is a leading company in the energy management and automation industry. We are committed to promoting progress and sustainability for all. As a Senior Customer Project Manager, you will play a critical role in delivering exceptional customer experiences.Key Responsibilities:Lead project teams and suppliers to achieve project...
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Senior Associate for Customer Experience
5 days ago
Petaling Jaya, Selangor, Malaysia UNIQLO (MALAYSIA) SDN BHD Full timeAbout the RoleWe are seeking a highly skilled and experienced individual to join our Customer Service team as a Senior Associate. As a member of this team, you will play a crucial role in delivering exceptional customer service and driving business growth.The successful candidate will have a strong background in customer service, excellent communication and...
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Executive, Customer Experience
2 weeks ago
Petaling Jaya, Selangor, Malaysia Toyotacapital Full timeDirect message the job poster from Toyota Capital Malaysia Sdn. Bhd.Assistant HR Manager | Talent Spotter | Employer Branding | Talent & Performance ManagementResponsibilitiesAttend outbound & inbound calls in courteous manner and provide excellent services to meet customer's expectations and handle complaints effectively with confidence.Attending...
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Customer Experience Executive
4 days ago
Petaling Jaya, Selangor, Malaysia BloomThis Full timeThis job is for a Customer Experience Executive who will be the friendly voice of our brand. You might like this job because you get to help customers with their inquiries and create memorable experiences while working in a lively environmentWe are seeking a passionate and driven Customer Experience Executive to be the voice of our brand. You will manage...
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Customer Experience Strategy Executive
7 days ago
Petaling Jaya, Selangor, Malaysia GlaxoSmithKline Full timeCustomer Experience Strategy Executive Job DescriptionGlaxoSmithKline is seeking a highly skilled Customer Experience Strategy Executive to join our team.About the OpportunityThis is an excellent opportunity for a motivated individual to develop and implement customer experience strategies that drive business results.As Customer Experience Strategy...
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Customer Experience Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeJob SummaryWe are seeking a highly skilled Senior QA Specialist to join our team. As a Senior QA Specialist, you will be responsible for owning on-time, accurate, quality analysis and reports/visualizations in tight alignment with specified project objectives. Your primary goal will be to package, deliver, and at times present key findings and briefings to...
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Customer Experience Specialist
7 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob DescriptionWe are seeking an experienced Customer Success Specialist to join our team. The successful candidate will be responsible for:Providing first-class support to customers via phone, email, or other channels.Escalating complex issues to senior staff members as necessary.Maintaining up-to-date knowledge of products and services to effectively...
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Customer Experience Coordinator
2 weeks ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeWe are looking for a talented and dedicated individual to fill the position of Onboarding Executive at Agensi Pekerjaan JobScoper Sdn. Bhd.Job Overview:This role plays a critical part in ensuring our customers receive exceptional service from the moment they engage with us. As an Onboarding Executive, you will be responsible for delivering world-class...
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Senior Customer Experience Manager
7 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeCompany Overview:We are Teleperformance, a global leader in outsourced customer experience management. Our mission is to make businesses successful by delivering exceptional customer experiences. We are seeking an experienced Team Lead to join our team and drive business growth through excellent customer service.Responsibilities:Lead a high-performing team...
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Customer Experience Manager
7 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeWe are looking for a talented Customer Experience Manager to lead our team at Teleperformance. The successful candidate will be responsible for managing the overall performance and governance of Statements of Work, as well as identifying actionable insights and suggesting recommendations to improve customer experience.Key Responsibilities:Deep dive on...
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Senior AI Engineer
3 days ago
Subang Jaya, Selangor, Malaysia Executive Recruiters Full timeWe are Executive Recruiters, a renowned recruitment agency specializing in placing top talent in the tech industry. We have an exciting opportunity for a Senior AI Engineer to join our team.Job DescriptionDesign and implement cutting-edge AI and machine learning solutions across various industries.Collaborate with cross-functional teams to drive...
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Executive, Customer Experience
3 weeks ago
Petaling Jaya, Selangor, Malaysia Toyota Capital Malaysia Sdn. Bhd. Full timeResponsibilitiesAttend outbound & inbound calls in courteous manner and provide excellent services to meet customer's expectations and handle complaints effectively with confidence.Attending administrative tasks, including responding to inquiries from the CS & ASK mailboxes.To perform telesales for all Insurance Product (Auto & Credit Life)To promote TCAP EZ...
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Customer Experience Executive
3 weeks ago
Petaling Jaya, Selangor, Malaysia Tristar Global Sdn Bhd Full timeJob ResponsibilityTo be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process).To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo.To effectively manned the...
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Manager/ Senior Executive, Customer Support
2 weeks ago
Petaling Jaya, Selangor, Malaysia NielsenIQ Full timeManager/ Senior Executive, Customer SupportJob DescriptionNIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of...
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Manager/ Senior Executive, Customer Support
2 weeks ago
Petaling Jaya, Selangor, Malaysia NielsenIQ Full timeManager/ Senior Executive, Customer Support (Analytics)1 day ago Be among the first 25 applicantsJob DescriptionNIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives...
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Customer Experience Professional
4 days ago
Petaling Jaya, Selangor, Malaysia RPG Commerce Full timeCompany OverviewRPG Commerce is a leading direct-to-consumer (DTC) social e-commerce company dedicated to building cutting-edge everyday essentials. With an in-house portfolio ranging from innovative active wear to home and living products, RPG currently carries an in-house brand portfolio of brands.The company has over 100 employees in KL, Singapore, and...
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Customer Experience Professional
4 days ago
Petaling Jaya, Selangor, Malaysia BloomThis Full timeBloomThis is a cutting-edge e-commerce company revolutionizing the way people experience buying and receiving flowers. We're seeking a highly skilled Customer Experience Executive to be the voice of our brand, ensuring seamless interactions with customers across various channels.Key Responsibilities:Provide top-notch customer service via email, live chat,...
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Senior Claims Executive
3 weeks ago
Petaling Jaya, Selangor, Malaysia Sperton Global AS Full timeLocation: OUG Parklane, MalaysiaJob Titles: Junior Claims Executive / Senior Claims ExecutiveJob SummaryThe Senior Claims Executive will additionally handle complex cases, mentor junior staff, and support claims process improvements.Key ResponsibilitiesHandle complex or high-value claims, providing in-depth analysis and investigation as necessary.Review and...
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Senior Quality Manager, Platform Experience
5 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeSenior Quality Manager, Platform Experience: We are seeking an experienced Senior Quality Manager to lead our Platform Quality & Experience team at Grab. As a key member of this team, you will be responsible for driving strategic initiatives to improve platform quality and user experience, working closely with cross-functional teams to identify areas for...