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Thai Language Customer Support Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Full time

Zeal Holdings is seeking a dedicated and results-driven Thai Language Customer Support Manager to lead our customer service team.

The successful candidate will be responsible for developing and implementing strategies to improve the overall customer experience and ensuring that customer feedback is gathered and analyzed effectively.

  • Gather and analyze customer feedback received by the team
  • Implement strategies to address customer concerns and improve the overall customer experience

A minimum of 3 years of experience in Customer Service/Operations is required, with at least 1 year of experience in a supervisory role.