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Ecommerce Operations Manager
2 months ago
Our client is a reputable FMCG retailer with a mission to provide high-quality goods and great value to customers.
Job Summary:We are seeking an experienced Ecommerce Operations Manager to join our team at AGENSI PEKERJAAN ASIA RECRUIT SDN BHD. The successful candidate will be responsible for developing and implementing ecommerce strategies, managing ecommerce operations, and collaborating with cross-functional teams to ensure seamless ecommerce operations.
Key Responsibilities:- Ecommerce Strategy Development: Develop and implement ecommerce strategies to drive sales and revenue growth through effective merchandising and product assortment strategies.
- Ecommerce Operations Management: Manage and oversee ecommerce operations, including website design and development, order fulfilment, and customer service.
- Performance Optimization: Identify areas of improvement and optimize performance to ensure efficient ecommerce operations.
- Team Collaboration: Collaborate with cross-functional teams, including marketing, sales, and supply chain, to ensure seamless ecommerce operations.
- Industry Trends and Best Practices: Stay up-to-date with industry trends and best practices to ensure our ecommerce operations remain competitive.
- Budget Management: Develop and manage the ecommerce budget to ensure effective resource allocation.
- Ecommerce Marketing: Oversee the development and implementation of ecommerce marketing campaigns, including email marketing, social media, and advertising.
- Vendor Management: Manage relationships with ecommerce vendors and service providers to ensure smooth operations.
- Education: Minimum Diploma in Marketing, Business Administration, or any relevant studies.
- Language Proficiency: Proficient in both Mandarin and English languages for business needs.
- Ecommerce Experience: Experience in setting up shops on e-commerce platforms.
- Export Business Experience: Experience in export business is a bonus.
