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Control Center Professional

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Xcenda Full time

We are seeking a highly skilled Control Center Professional to join our team at Xcenda. In this role, you will be responsible for providing exceptional customer service, managing global shipments, and ensuring compliance with all relevant policies and regulations. If you have a passion for logistics and operations, we encourage you to apply.

Responsibilities
  1. Provide exceptional customer service through timely and effective communication.
  2. Manage global shipments, including creating new orders and validating customer information.
  3. Work closely with cross-functional teams to ensure seamless execution of shipping operations.
  4. Stay up-to-date with regulatory requirements and ensure compliance with all relevant policies and regulations.
  5. Collaborate with colleagues to resolve issues and improve shipping processes.
  6. Develop strong relationships with internal stakeholders and external partners.
  7. Ensure accurate and timely data entry into job files and tracking systems.
  8. Adhere to company policies and procedures, including those related to confidentiality, security, and quality assurance.
  9. Participate in ongoing training and development to enhance skills and knowledge.