Manufacturing Sector Professional

4 days ago


Shah Alam, Selangor, Malaysia Sandvik Group Full time
Role and Responsibilities

The Manufacturing Sector Professional will be responsible for providing technical support and delivering total solutions that meet customer needs. You will work closely with the sales team to ensure that Sandvik Coromant products are correctly implemented and deployed.

Main Responsibilities

  • Deliver technical support and sales support to end-customers and distributors.
  • Support Account Managers on-site or remotely to maintain, strengthen, and develop customer relationships.
  • Recommend products and services that align with customers' business requirements.
  • Develop and deliver training to educate internal employees, external partners, and customers.
  • Troubleshoot, investigate, and resolve technical issues arising during or after implementation.
  • Design test applications used for testing modules, including customer-specific components.

Requirements

  • Degree in mechanical/manufacturing engineering or a related field.
  • 3-5 years' experience in the manufacturing sector with metal-cutting and cutting tools knowledge.
  • Broad technical knowledge in metal cutting tools.
  • Structured approach to supporting diverse teams with technical competence.
  • Comprehensive knowledge of CAD/CAM software programs.
  • Understanding of digital technologies in metalworking.
  • Excellent communication and presentation skills.
  • Proficiency in English, Mandarin (including dialects), and Bahasa Malaysia for frequent interactions with Chinese and Malay-speaking clients.
  • Project management knowledge is an advantage.
  • Valid driving license and own transport.


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