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Performance Improvement Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia CARSON TECHNOLOGY SDN Full time

Job Title: Performance Improvement Manager at CARSON TECHNOLOGY SDN

This role is perfect for individuals who are passionate about optimizing business processes and delivering exceptional results.

As a Performance Improvement Manager, you will be responsible for evaluating daily performance to refine service plans, gathering customer data, performing regular customer maintenance, safeguarding user rights and interests, and maintaining service reputation.

About the Job
  • Responsible for uploading and implementing changes to company systems and processes.
  • Stay informed about the market situation and analyze root causes of any problems by considering industry characteristics.
Qualifications
  • Possess a strong commitment and sense of responsibility.
  • Basic Microsoft Excel skills.