Technical Support Director

4 days ago


Bayan Lepas, Penang, Malaysia Pingspace Full time
Job Summary

We are seeking an experienced Technical Support Director to lead our technical support operations. This role involves overseeing a team of engineers, ensuring exceptional customer support and driving continuous improvement in system maintenance.

Main Responsibilities:

  1. Technical Support Operations
    • Lead the engineering support team to deliver exceptional customer support.
    • Develop and maintain troubleshooting procedures for rapid issue resolution.
  2. System Maintenance and Monitoring
    • Oversee preventive maintenance schedules for deployed systems.
    • Monitor system performance metrics to prevent potential issues.

About Pingspace Robotics

Pingspace is a cutting-edge robotics company focused on revolutionizing warehouse automation. Our mission is to provide innovative solutions for businesses to optimize operations and scale efficiently.



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