Senior Manager, Global Credit

5 days ago


Klang, Selangor, Malaysia Ingram Micro, Inc. Full time

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With global presence in 56 countries and more than 30,000 associates, we continue to expand our reach through strategic partnerships.

Job Summary

The Senior Manager, Global Credit will lead the Central of Excellence for Global Credit team supporting APAC, EMEA, LATAM out of Malaysia. The ideal candidate will inspire, mentor, and develop a high-performing team to optimize impact and drive excellence.

Key Responsibilities
  • Collaboration and Communication
    • Build strong relationships with the global credit team across continents and collaborate with cross-functional teams to ensure credit risk exposures are well-managed and stay within acceptable limits.
    • Help management understand DSO and working capital trends.
    • Engage with internal and external stakeholders to drive risk management initiatives by strengthening credit decision-making and maintaining consistent communication.
  • Risk Management
    • Ensure delivery of insightful reporting, identifying risks, and suggesting appropriate actions.
    • Proactively monitor credit risk exposures and conduct portfolio analyses, participating in refining strategies based on lessons from past bad debts to mitigate future risks.
    • Lead development and implementation of tools to strengthen credit risk analytics in an increasingly complex environment, ensuring continuous improvement and agile adaptation to emerging risks.
  • Credit Review
    • Lead team in conducting comprehensive credit risk assessments to evaluate customer creditworthiness based on credit data, trading history, and financial statements, while articulating findings with strong writing skills to determine associated risks.
    • Provide senior management with expert credit risk guidance by delivering strategic recommendations on credit approvals, bad debt mitigation, and comprehensive risk management strategies.
  • Process Optimization and Global Initiatives
    • Participate in identifying and implementing opportunities for process simplification and automation by streamlining workflows, regularly assessing and providing feedback to address process gaps and ensure alignment with global frameworks.
    • Support global initiatives, including automation, process harmonization, and new rollouts, ensuring thorough follow-up on identified risks and gaps.
  • Team Management
    • Act as leader for the team, exercising sound judgment in decision-making.
    • Strengthen individual and team capabilities through training and coaching, emphasizing technical skills and broader commercial/soft skills development.
    • Cultivate culture of continuous improvement by empowering team members to drive initiatives and promoting open, collaborative, and learning-oriented environment.


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