IT Infrastructure Director

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Tech Staffing Sdn Bhd Full time

Agensi Pekerjaan Tech Staffing Sdn Bhd is currently partnering with a Singapore-headquartered firm to hire a Head of IT Infrastructure based in KL. This role oversees a team of more than 15 professionals across regional offices, driving process improvements and overseeing existing infrastructure.

Main Responsibilities:

  • Champion ITIL practices and drive process improvements
  • Oversee the existing infrastructure utilising ITIL knowledge
  • Deploy and maintain global IT infrastructure, including networks, servers, storage and cloud services
  • Manage the IT Infrastructure team throughout the employee life cycle
  • Set and manage the IT infrastructure strategy
  • Adhere to ISO 9001 standards for process and ISO 27001 standards for security
  • Support infrastructure services through design and project briefs from vendors
  • Implement new infrastructure services through project schedules
  • Work with hybrid cloud environments and evaluate which on premise services would benefit from moving to the cloud
  • Ensure routine maintenance of infrastructure services is completed
  • Lead incident response and problem resolution teams
  • Evaluate and manage relationships with technology vendors, service providers and partners
  • Negotiate contracts, SOW and pricing terms

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science or a related field
  • ITILv3 and above, COBIT, CISA, CISSP an advantage

Experiences:

  • Proven 10 years' experience within an infrastructure management role
  • Strong knowledge of IT networks, infrastructure, virtualization and cloud environments
  • Familiarity with ISO 27001
  • Strong vendor management, selection and partnerships relations
  • Strong business acumen
  • At least 5 years' experience in CAPEX planning and financial management
  • Experience in change management and build infrastructure capabilities


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