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Head Of Operations APAC Executive

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full time

We are seeking a dynamic and experienced IT Operations Director to oversee and manage the day-to-day operations of our IT infrastructure. The ideal candidate will have a strong background in IT strategy, systems optimization, and team leadership.

Key Responsibilities:
  • Lead and manage IT operations, ensuring uptime, performance, and availability of all systems, networks, and infrastructure.
  • Develop and execute IT operational strategies aligned with business goals.
  • Identify opportunities for process improvements, automation, and cost optimization.
  • Manage vendor relationships, contracts, and service level agreements (SLAs).
Requirements:
  • Bachelor's degree in Information Technology or related field.
  • 10+ years of experience in IT operations, with at least 5 years in a leadership role.
  • Strong knowledge of ITIL frameworks, cloud computing (AWS, Azure), cybersecurity practices, and network infrastructure.