Head of HR Operations Manager APAC

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Straumann Group Full time

Join a Global Leader in Dental Implants and Orthodontics

The Straumann Group is a pioneering company in the dental implant industry, with a rich history of innovation and excellence. As a leading provider of solutions for tooth replacement and orthodontic treatment, we are dedicated to enhancing the quality of life for millions of people worldwide.

We are currently seeking a highly skilled and experienced Head of HR Shared Services, APAC to join our team in this exciting role.

About the Role

This key position will be responsible for delivering exceptional HR services and products in the area of HR administration, Time & Attendance, Payroll, and driving streamlined processes to ensure data quality, time accuracy, and compliance.

You will lead the development and implementation of the HR Shared Services strategy aligned with the global HRSS Strategy and APAC HR and business goals.

Your Key Responsibilities

  1. Leadership and Strategy: Lead APAC HR Shared Services, encompassing employee centres, payroll, benefits, and HR operations support.
  2. Develop and implement the HR Shared Services strategy aligned with the global HRSS Strategy and APAC HR and business goals.
  3. Partner with HR Clouds (= Centre of Excellence around a) Talent-Acquisition, b) Talent / Learning & Development, c) Total Rewards and d) HR-Tech), HR Business Partners (HRBP) on various levels (local/regional/global) and business stakeholders to ensure the effective and efficient delivery of HR services.

Requirements

  • University degree or equivalent in HR, Finance (MBA, Diploma, BA, etc.)
  • 8-10 years of work experience across APAC region within the field of payroll and HR Shared Services, preferably in an international matrix environment
  • 5+ years of leadership experience
  • High proficiency in modern HRSS & payroll/time tech solutions (e.g. SAP SuccessFactors)
  • Experienced stakeholder management of senior business and HR leaders
  • Experienced and skilled in project management
  • Transformation/implementation experience desired
  • Demonstrated experience leading and influencing others, including those that are not direct or indirect reports
  • Demonstrated financial analysis/modelling and root cause problem solving skills for both complex and simple problems
  • Innovative and strategic thinker
  • Demonstrated ability to build and maintain strong business partnerships through transparency of thought and humility
  • Demonstrated experience managing and developing a performing, effective, and efficient team as well as identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
  • Understand the current high-level technology environment of cloud-based Human Resources and Payroll systems, and third-party provider opportunities
  • Experience of working in a multinational and multi-cultural organisation across multiple lines of business/divisions while balancing requirements from global to regional or local need
  • Ability to collaborate & partner in a complex global environment
  • A team player, enthusiastic & curious.
  • Business fluent language skills in English and ideally Chinese or other languages of the region are a must.
  • The role can be based in several APAC locations with frequent travel around the region as priorities dictate.


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